Feeds

Raspberry Pi supplier coughs to ship date delay glitch

CE testing demand holding up supply

Internet Security Threat Report 2014

A "system auto-generated error" left hundreds of eager would-be Raspberry Pi owners fuming yesterday after they were told their prized micro-computer boards wouldn't arrive until the summer.

The notification was made by Element 14, one of Raspberry Pi's two suppliers.

Punters access the firm's website to check on the status of their orders were told shipments had been pushed back to August.

Both hardware developer and distributor were quick to acknowledge the glitch.

Raspberry Pis awaiting shipment

Pi trays

Element 14 said: "All deliveries are on hold awaiting the outcome of the compliance testing currently taking place.

"To avoid misleading people while the compliance testing takes place, our system auto-generated the August date, which has clearly caused confusion."

Apologising for the mistake, Element 14 added: "We can absolutely commit that our orders will be shipped in the order they were originally received and that no one has lost their place in the ‘queue’ as a result of this latest change."

The reference to "compliance testing" centres on CE certification, which Element 14 and fellow distributor RS Components are insisting upon before they will ship product, Raspberry Pi claimed.

The organisation said it has received 2000 of the tiny, ARM-based boards this week. "We are working to get them CE marked as soon as is humanly possible," it said.

It is also in talks with the UK government to discuss the rules that regulate shipment of kit like the Pi to consumers here.

"All this means that we’re waiting on one of two things - the results of further EMC tests, and whatever the Department for Business, Innovation and Skills comes back to us with – before RS and [Element 14] can give you any firm delivery dates," RP told us.

The wait continues. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Don't wait for that big iPad, order a NEXUS 9 instead, industry little bird says
Google said to debut next big slab, Android L ahead of Apple event
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
A drone of one's own: Reg buyers' guide for UAV fanciers
Hardware: Check. Software: Huh? Licence: Licence...?
Jaguar Sportbrake: The chicken tikka masala of van-sized posh cars
Indian-owned Jag's latest offering curries favour with us
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
The Apple launch AS IT HAPPENED: Totally SERIOUS coverage, not for haters
Fandroids, Windows Phone fringe-oids – you wouldn't understand
Here's your chance to buy an ancient, working APPLE ONE
Warning: Likely to cost a lot even for a Mac
Xiaomi boss snaps back at Jony Ive's iPhone rival 'theft' swipe
I'll have a handset delivered. Judge us after you try us...
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.