Feeds

New iPad can't get its Wi-Fi up

Fanbois need to stroke fondleslab the 'right way'...

Combat fraud and increase customer satisfaction

Users of Apple's new iPad are experiencing Wi-Fi issues, with some claiming to have found a new grip of death. Meanwhile, those opting for LTE are discovering just how expensive the alternative is.

The Wi-Fi problems are sporadic, but numerous owners of the new iPad report putting it next to their laptops and finding the signal strength to be notably less on the iPad. But some of those who opt to use 4G cellular instead, as available in the USA, are finding the new connectivity rather more expensive than they had hoped.

There's no word from Apple, but buyers have taken to the Apple Forums to voice their disgust, and compare notes on working solutions. Holding the iPad by the bottom corners seems to worsen the problem, and some users seem to have coaxed better performance by resetting their network connections, but many are accepting that it's a hardware problem and have switched to cellular connectivity instead, which does seem to be performing – perhaps rather too well.

The Wall Street Journal has been talking to some of those who've popped their data cap, seeing just how easily it can happen. The paper reports one chap who found the Wi-Fi in his local café to be too choppy for streaming video, so switched it off in preference for LTE and managed to burn through 2GB of data in less than a week, prompting him, and lots of others, to consider upgrading their plan.

Users of the new iPad in the USA are finding 4G speeds topping out between 5 and 6Mb/s during the day, but say they are achieving almost double that off-peak. That's easily comparable to the ADSL speeds most of us enjoy, and is creating use cases which are remarkable in their profligate consumption of bandwidth.

Another example, highlighted by the WSJ, saw a chap buying his iPad on Friday and then spending a couple of hours watching college basketball (with the iPad apparently mounted on his dashboard!) which was enough to hit the limits. More remarkable was the chap's mother, who sat in the living room while her new iPad streamed video of the sleeping baby in the room next door, via the AT&T cellular network.

In the UK the new iPad won't have 4G – our frequency map is so different that it will take another generation of iPad at least – but even at top-speed 3G connection (headlined at 42Mb/sec, though only Three has that technology in place right now) could (in theory) burn through a 15GB data allowance in less than an hour.

Verizon makes the point that LTE networks literally consume more data, particularly when streaming video. Modern video codecs alter the amount of compression based on the speed of connection, and mobile operators are very guilty of layering their own compression on top, so the same dancing cat video might be twice the size on an LTE network, without the user being aware how quickly their cap is approaching.

That's good news for the carriers who, for the first time, aren't being accused of failing to provide enough bandwidth; all those the WSJ spoke to are considering upgrading their data allowance instead. That's enough to push anyone onto Wi-Fi, assuming they can get a signal, and aren't holding their new iPad the "wrong" way. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.