Feeds

Victorian Taxi Directorate exposes 400+ email addresses

Slaps head and promises to use CC: or BCC: next time

Reducing security risks from open source software

The Victorian Taxi Directorate has earned the ire of people it was trying to placate, after it put more than 400 email addresses in the “To:” field of an email it sent to ask about its complaints resolution process.

The email, sent yesterday, said “The Victorian Taxi Directorate (VTD) is committed to continually improving its customer service and complaints handling processes,” and went on to say recipients should “... be assured that your personal details have been collected and used consistent with Privacy Act 2000.”

Except for their email addresses, that is, as 432 by The Register's count were included in the “To:” field for all recipients to see. Some have hit “Reply All”, creating a merry little email storm that is pleasing nobody.

Angry recipients, including Register readers, have pointed out the situation and its absurdity.

The Directorate has quickly apologised for the mess, with Assistant Manager of Communications Bob Nelson saying it is “absolutely not” the organisation's policy to share email addresses in this way.

“It was a genuine piece of human error,” he said. “They put the addresses into the wrong field instead of cc or bcc. The person who did it is feeling very regretful.”

“We sent another email getting in touch with everyone once we knew what had happened,” Nelson added. The organisation has also 'fessed up to the Privacy Commissioner about the mess.

Emails forwarded to The Register reveal the Privacy Commissioner is already chatting to the Directorate about the incident.®

Mobile application security vulnerability report

More from The Register

next story
LibreSSL RNG bug fix: What's all the forking fuss about, ask devs
Blow to bit-spitter 'tis but a flesh wound, claim team
Microsoft: You NEED bad passwords and should re-use them a lot
Dirty QWERTY a perfect P@ssword1 for garbage websites
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
NUDE SNAPS AGENCY: NSA bods love 'showing off your saucy selfies'
Swapping other people's sexts is a fringe benefit, says Snowden
L33t haxxors compete to p0wn popular home routers
EFF-endorsed SOHOpelessly Broken challenge will air routers' dirty zero day laundry
Own a Cisco modem or wireless gateway? It might be owned by someone else, too
Remote code exec in HTTP server hands kit to bad guys
British data cops: We need greater powers and more money
You want data butt kicking, we need bigger boots - ICO
Crooks fling banking Trojan at Japanese smut site fans
Wait - they're doing online banking with an unpatched Windows PC?
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.