Feeds

Victorian Taxi Directorate exposes 400+ email addresses

Slaps head and promises to use CC: or BCC: next time

New hybrid storage solutions

The Victorian Taxi Directorate has earned the ire of people it was trying to placate, after it put more than 400 email addresses in the “To:” field of an email it sent to ask about its complaints resolution process.

The email, sent yesterday, said “The Victorian Taxi Directorate (VTD) is committed to continually improving its customer service and complaints handling processes,” and went on to say recipients should “... be assured that your personal details have been collected and used consistent with Privacy Act 2000.”

Except for their email addresses, that is, as 432 by The Register's count were included in the “To:” field for all recipients to see. Some have hit “Reply All”, creating a merry little email storm that is pleasing nobody.

Angry recipients, including Register readers, have pointed out the situation and its absurdity.

The Directorate has quickly apologised for the mess, with Assistant Manager of Communications Bob Nelson saying it is “absolutely not” the organisation's policy to share email addresses in this way.

“It was a genuine piece of human error,” he said. “They put the addresses into the wrong field instead of cc or bcc. The person who did it is feeling very regretful.”

“We sent another email getting in touch with everyone once we knew what had happened,” Nelson added. The organisation has also 'fessed up to the Privacy Commissioner about the mess.

Emails forwarded to The Register reveal the Privacy Commissioner is already chatting to the Directorate about the incident.®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Leak of '5 MEELLLION Gmail passwords' creates security flap
You should be OK if you're not using ANCIENT password
Google recommends pronounceable passwords
Super Chrome goes into battle with Mr Mxyzptlk
Reddit wipes clean leaked celeb nudie pics, tells users to zip it
Now we've had all THAT TRAFFIC, we 'deplore' this theft
Enigmail PGP plugin forgets to encrypt mail sent as blind copies
User now 'waiting for the bad guys come and get me with their water-boards'
YouTube, Amazon and Yahoo! caught in malvertising mess
Cisco says 'Kyle and Stan' attack is spreading through compromised ad networks
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.