Feeds

Facebook goes titsup in Europe

Not saying how outage happened ... bitch

The Essential Guide to IT Transformation

Facebook was hit by downtime this morning that affected some of its addicts in Europe, the Middle East and Africa.

The dominant social network declined to explain to The Register what had gone wrong, nor was it willing to reveal how many people were unable to access their accounts during the outage.

“Today we experienced technical difficulties causing the site to be unavailable for a number of users in Europe," the company said.

"The issue has been resolved and everyone should now have access to Facebook. We apologise for any inconvenience.”

Sporadic reports via Twitter – where people typically go to rant about online services going titsup – suggested a DNS problem was to blame for the site's little lie-down.

The outage also appeared to be more widespread than Europe, with people saying they were unable to access Facebook in parts of Africa and the Middle East, too.

The website Downrightnow.com showed that disruption for users of Facebook had been ongoing for much of the morning.

Facebook, in its initial public offering filing last month, noted the importance of keeping its site up and running at all times:

Our reputation and ability to attract, retain, and serve our users is dependent upon the reliable performance of Facebook and our underlying technical infrastructure. Our systems may not be adequately designed with the necessary reliability and redundancy to avoid performance delays or outages that could be harmful to our business.

If Facebook is unavailable when users attempt to access it, or if it does not load as quickly as they expect, users may not return to our website as often in the future, or at all.

As our user base and the amount and types of information shared on Facebook continue to grow, we will need an increasing amount of technical infrastructure, including network capacity, and computing power, to continue to satisfy the needs of our users.

It is possible that we may fail to effectively scale and grow our technical infrastructure to accommodate these increased demands. In addition, our business is subject to interruptions, delays, or failures resulting from earthquakes, other natural disasters, terrorism, or other catastrophic events.

The company added in the S-1 filing with the US Securities and Exchange Commission that a large part of its network infrastructure is provided by third parties, and that if these partners were to be hit by outages, it could prove harmful to Facebook's business.

"We exercise little control over these providers, which increases our vulnerability to problems with the services they provide," Facebook said, highlighting only too well what could go wrong when you store everything in the cloud. ®

Build a business case: developing custom apps

More from The Register

next story
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
iWallet: No BONKING PLEASE, we're Apple
BLE-ding iPhones, not NFC bonkers, will drive trend - marketeers
Trying to sell your house? It'd better have KILLER mobile coverage
More NB than transport links to next-gen buyers - study
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Speak your brains on SIGNAL-FREE mobile comms firm here
Is goTenna tech a goer? Time to grill CEO, CTO
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.