Feeds

Gaming devices and smart TV now Harvey Norman channels

Five per cent online sales target missed, now wants one or two per cent

Gartner critical capabilities for enterprise endpoint backup

Retailer Harvey Norman says gaming devices and smart TVs are now channels for the company.

The Register cannot find any presence for the retailer on these two channels,so presumably it's a case of watch this space for new efforts.

The company included the devices in its new “omni channel strategy” revealed in the Chairman's Report of its half-yearly results. The report says the Harvey Norman website is just one channel through which it will “seamlessly integrate” the customer experience. The other channels mentioned are stores, kiosks, marketing, social media, smart televisions, networked appliances and gaming devices, distribution centres and home services.

Chairman and Director Gerry Harvey also revealed that the company has experienced disappointing online sales and has therefore halved its projections for future online revenue.

The company had previously decided five percent of sales would come from the Internet inside two years, but faced with actual performance of .5 per cent of sales coming from online has revised that to one or two per cent.

The downwards revision comes after Harvey led an attack on online retailers beyond Australia's shores, as imported goods valued under $AUD1000 don't attract goods and services tax. Against the wishes of lobby group the Australian Retailers Association, Harvey led an attack on the government for failing to defend local retailers from offshore discounters. That attack was widely ridiculed as Harvey Norman stores are hardly notorious for winning customer service or low prices, while the company had previously made only token online efforts.

®

The essential guide to IT transformation

More from The Register

next story
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.