Feeds

Gaming devices and smart TV now Harvey Norman channels

Five per cent online sales target missed, now wants one or two per cent

3 Big data security analytics techniques

Retailer Harvey Norman says gaming devices and smart TVs are now channels for the company.

The Register cannot find any presence for the retailer on these two channels,so presumably it's a case of watch this space for new efforts.

The company included the devices in its new “omni channel strategy” revealed in the Chairman's Report of its half-yearly results. The report says the Harvey Norman website is just one channel through which it will “seamlessly integrate” the customer experience. The other channels mentioned are stores, kiosks, marketing, social media, smart televisions, networked appliances and gaming devices, distribution centres and home services.

Chairman and Director Gerry Harvey also revealed that the company has experienced disappointing online sales and has therefore halved its projections for future online revenue.

The company had previously decided five percent of sales would come from the Internet inside two years, but faced with actual performance of .5 per cent of sales coming from online has revised that to one or two per cent.

The downwards revision comes after Harvey led an attack on online retailers beyond Australia's shores, as imported goods valued under $AUD1000 don't attract goods and services tax. Against the wishes of lobby group the Australian Retailers Association, Harvey led an attack on the government for failing to defend local retailers from offshore discounters. That attack was widely ridiculed as Harvey Norman stores are hardly notorious for winning customer service or low prices, while the company had previously made only token online efforts.

®

Combat fraud and increase customer satisfaction

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Record labels sue Pandora over vintage song royalties
Companies want payout on recordings made before 1972
Ex–Apple CEO John Sculley: Ousting Steve Jobs 'was a mistake'
Twenty-nine years later, post-Pepsi exec has flat-forehead moment
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.