Feeds

Gaming devices and smart TV now Harvey Norman channels

Five per cent online sales target missed, now wants one or two per cent

Build a business case: developing custom apps

Retailer Harvey Norman says gaming devices and smart TVs are now channels for the company.

The Register cannot find any presence for the retailer on these two channels,so presumably it's a case of watch this space for new efforts.

The company included the devices in its new “omni channel strategy” revealed in the Chairman's Report of its half-yearly results. The report says the Harvey Norman website is just one channel through which it will “seamlessly integrate” the customer experience. The other channels mentioned are stores, kiosks, marketing, social media, smart televisions, networked appliances and gaming devices, distribution centres and home services.

Chairman and Director Gerry Harvey also revealed that the company has experienced disappointing online sales and has therefore halved its projections for future online revenue.

The company had previously decided five percent of sales would come from the Internet inside two years, but faced with actual performance of .5 per cent of sales coming from online has revised that to one or two per cent.

The downwards revision comes after Harvey led an attack on online retailers beyond Australia's shores, as imported goods valued under $AUD1000 don't attract goods and services tax. Against the wishes of lobby group the Australian Retailers Association, Harvey led an attack on the government for failing to defend local retailers from offshore discounters. That attack was widely ridiculed as Harvey Norman stores are hardly notorious for winning customer service or low prices, while the company had previously made only token online efforts.

®

Boost IT visibility and business value

More from The Register

next story
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Microsoft exits climate denier lobby group
ALEC will have to do without Redmond, it seems
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.