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Providing a secure and efficient Helpdesk

Tech Panel Managing the systems running in data centres and computer rooms is hard work, and that’s before the conflicting demands of users, managers, regulators and health and safety inspectors are factored into account.

Are you caught in the trap of trying to balance conflicting demands on your time or are you leading the way to dynamic data centre nirvana? Let us know what’s happening in the “real” world by taking our quick survey.

Tell us if your management tools and processes are up to scratch, if the requests from business users are sensible and certain to deliver clear benefits in rapid time frames, and how well skilled you and your colleagues are to keep IT pushing back the barriers.

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Providing a secure and efficient Helpdesk

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