Feeds

Blighty's Post Office computer system goes titsup

Enough to make you go postal

Choosing a cloud hosting partner with confidence

Updated The Post Office's computer system has crashed, crippling services at branches nationwide, Royal Mail has admitted. It is understood that all of the UK's 11,800 post offices are affected.

The fault, which started just after midday and is ongoing, walloped all post office services that rely on computers. Cash machines and Paystation Terminals are still working.

A Post Office spokesperson said:

The Post Office apologises to its customers for the inconvenience caused by a computer problem currently affecting the service at branches across the UK.  We are very sorry for any difficulties this has caused our customers. We are doing everything we can to fix the problem as quickly as possible and restore a full service to all branches.

Branches are making special cash payments to Post Office Card Account customers.  Post Office ATMs and Post & Go services in branch are unaffected. Bill payments and E-topups for mobile phones can be made at Paystation terminals in Post Office branches.

The Post Office is issuing updates to customers and angry staff about the outage over Twitter. Tweets from customers suggest that, ATM transactions aside, it was impossible to do much more than buying stamps, with some post offices even unable to process cash transactions. We'll keep you posted when the glitch has been addressed. ®

Updated to add

An apologetic Post Office spinner got in touch to say the system was fixed by 4.30pm after several hours of downtime. The spokesperson added: "We are continuing to monitor the situation closely to make sure our services remain available as normal.”

Beginner's guide to SSL certificates

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
DOUBLE BONK: Testy fanbois catch Apple Pay picking pockets
Users wail as tapcash transactions are duplicated
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
In the next four weeks, 100 people will decide the future of the web
While America tucks into Thanksgiving turkey, the world will be taking over the net
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.