Feeds

TicketWeb coughs to email database hack

Punters get phishy mails sniffing for credit card info

Beginner's guide to SSL certificates

Customers of UK ticketing agency TicketWeb, a subsidiary of TicketMaster, received phishing emails from the company over the weekend after its direct email marketing system was hacked.

Users received an email that told them their current version of Adobe Acrobat Reader was out of date, and asked them to upgrade to the 2012 version. Within the email was a link to the upgrade that took them to a third-party website where they were asked for personal information, including their card details.

"On Saturday February 11, some of our customers received up to four unauthorised emails," a TicketWeb spokesperson told The Register.

"These emails contained a link that customers may have followed and subsequently entered information into a third party website.

"Customers who may have entered card details upon following the link have been advised to contact their card issuer immediately for advice in respect of the best course of action to take in their particular circumstances."

After the spam mails were sent out, TicketWeb emailed its customers with an urgent message warning them about the security breach and advising them that the emails were unauthorised.

The ticketing firm said that it had "taken immediate action to close the vulnerability".

"No sensitive personal information or credit card information was vulnerable directly from the TicketWeb UK direct email marketing system during this incident," the spokesperson said.

"We sincerely regret any concern that may have been caused. TicketWeb UK takes the security of customer data very seriously and will be liaising with the Information Commissioner’s Office in relation to this unauthorised system access."

The firm said it couldn't provide any more information at this stage about what sort of vulnerability had been exploited.

TicketWeb sells tickets to all sorts of events in the UK, including gigs, theatre performances, comedy clubs, festivals and nightclubs. ®

Beginner's guide to SSL certificates

More from The Register

next story
Knock Knock tool makes a joke of Mac AV
Yes, we know Macs 'don't get viruses', but when they do this code'll spot 'em
Shellshock over SMTP attacks mean you can now ignore your email
'But boss, the Internet Storm Centre says it's dangerous for me to reply to you'
Why weasel words might not work for Whisper
CEO suspends editor but privacy questions remain
Feds seek potential 'second Snowden' gov doc leaker – report
Hang on, Ed wasn't here when we compiled THIS document
DEATH by PowerPoint: Microsoft warns of 0-day attack hidden in slides
Might put out patch in update, might chuck it out sooner
China is ALREADY spying on Apple iCloud users, claims watchdog
Attack harvests users' info at iPhone 6 launch
NOT OK GOOGLE: Android images can conceal code
It's been fixed, but hordes won't have applied the upgrade
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
How to simplify SSL certificate management
Simple steps to take control of SSL certificates across the enterprise, and recommendations centralizing certificate management throughout their lifecycle.