Feeds

T-Mobile's Full Monty speed 'capped at 1Mb/s'

Cellco denies, confirms cap

The Essential Guide to IT Transformation

T-Mobile's unlimited tariff, The Full Monty, has come under scrutiny after reports surfaced that the cellco may have placed a speed limit of just 1Mb/s on the package.

The price plan, launched this month, aims to compete with Three's The One Plan by offering T-Mobile customers a fully unlimited package for £41 per month.

Minutes, texts and data are truly uncapped but it remains unclear if there is a limit on the data rate.

T-Mobile's support team last week responded to a customer's Tweet, in which the speed-cap question was proposed, stating the Full Monty tariff has a throttle in place of 1Mb/s.

T-Mobile speed cap on Full Monty tariff?

Source: Coolsmartphone

The T-Mobile Tweet has since been removed, and the source of the story has had word from the company claiming that the message was a mistake and no speed cap is in place, but T-Mobile has struggled to give Reg Hardware a definitive statement despite repeated enquiries.

And T-Mobile later Tweeted: "Our Full Monty plans do NOT have a max speed of 1Mb/s."

However, one curious customer called up T-Mobile customer services and was told - eventually - that there is a "1-2Mb/s limit on the upload speed and half on the download speed". They got the upload and download speeds mixed up, of course.

He posted a video on YouTube in which the admission is made, ten minutes in.

We await the company's official response. ®

Boost IT visibility and business value

More from The Register

next story
Scotland's BIG question: Will independence cost me my broadband?
They can take our lives, but they'll never take our SPECTRUM
Trying to sell your house? It'd better have KILLER mobile coverage
More NB than transport links to next-gen buyers - study
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
iWallet: No BONKING PLEASE, we're Apple
BLE-ding iPhones, not NFC bonkers, will drive trend - marketeers
NBN Co adds apartments to FTTP rollout
Commercial trial locations to go live in September
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.