Feeds

Motorola: refurb tablets shipped with former owners' data intact

Whoops

Secure remote control for conventional and virtual desktops

Motorola Mobility has admitted that some refurbished Xoom tablets were sent out to their new owners with previous users' data still present in the gadgets' memory banks.

The company, which is waiting for a thumbs-up from the Feds before it can be swallowed by Google, offered its profuse apologies for the snafu.

Some 6200 Android-based Motorola Xoom tablets were sold through US website Woot between October and December 2011. Out of that number, around 100 went out without being fully erased, Motorola confessed on Friday.

The company said it was offering former Xoom owners a free two-year membership of a local service offering protection against identity theft just in case any of the un-zapped info provides access to secure data.

Change your passwords, Xoom owners who sent their kit back are warned.

And if you plan to return kit - any kit - or sell it on, always do factory reset before you do so, we say.

Meanwhile, worried Xoom owners can contact Motorola through its Xoom Returns website to see if they are among those affected. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
4K-ing excellent TV is on its way ... in its own sweet time, natch
For decades Hollywood actually binned its 4K files. Doh!
Oi, Tim Cook. Apple Watch. I DARE you to tell me, IN PERSON, that it's secure
State attorney demands Apple CEO bows the knee to him
Apple's big bang: iPhone 6, ANOTHER iPhone 6 Plus and WATCH OUT
Let's >sigh< see what Cupertino has been up to for the past year
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Get your Indian Landfill Android One handsets - they're only SIXTY QUID
Cheap and deafening mobes for the subcontinental masses
Apple's SNEAKY plan: COPY ANDROID. Hello iPhone 6, Watch
Sizes, prices and all – but not for the wrist-o-puter
A SCORCHIO fatboy SSD: Samsung SSD850 PRO 3D V-NAND
4Gb/s speeds on a consumer drive, anyone?
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.