Feeds

Retailer drops Eee Pad Transformer Prime, claims quality issues

But Asus denies tablet problems

Secure remote control for conventional and virtual desktops

Asus has denied that its Eee Pad Transformer Prime is suffering from the quality issues one retailer has claimed have necessitated withdrawing the Android tablet from sale.

UK mobile retailer Clove this week stopped selling the Prime because it isn't convinced that "all units we could provide you with are working correctly".

Clove has had trouble sourcing the tablet, but admitted that "good levels of stock" will probably come through at the end of the month, or early March. But having received a barrage of complaints about the Primes that it has shipped thus far, it said it felt forced to "thoroughly test stock before fulfilling any orders".

Asus Eee Pad Transformer Prime TF201 Android tablet and dock

The results were not good. "We are at this time not satisfied that all units we could provide you with are working correctly, and performing to the standard we expect of the unit," the retailer said in its blog.

"We have therefore taken the decision until further notice stop selling the Asus Transformer Prime."

We asked Clove to clarify its criticism of the Prime, but it would not be drawn on what problems its customers have experienced with the tablet.

Asus denied there was anything amiss with its product.

"We refute any and all claims from third-parties regarding the quality of our products," it insisted.

Buyers who have already booked a Prime through Clove will have their order cancelled, with no payments taken. The retailer will email customers if the situation changes.

Past complaints about the Prime have centred on its GPS receiver, found to be poor at picking up satellite signals until Asus patched the tablet's software. The Prime's Wi-Fi sub-system has also been a source of grumbles. ®

Beginner's guide to SSL certificates

More from The Register

next story
Xperia Z3: Crikey, Sony – ANOTHER flagship phondleslab?
The Fourth Amendment... and it IS better
Don't wait for that big iPad, order a NEXUS 9 instead, industry little bird says
Google said to debut next big slab, Android L ahead of Apple event
Microsoft to enter the STRUGGLE of the HUMAN WRIST
It's not just a thumb war, it's total digit war
Ex-US Navy fighter pilot MIT prof: Drones beat humans - I should know
'Missy' Cummings on UAVs, smartcars and dying from boredom
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
A drone of one's own: Reg buyers' guide for UAV fanciers
Hardware: Check. Software: Huh? Licence: Licence...?
The Apple launch AS IT HAPPENED: Totally SERIOUS coverage, not for haters
Fandroids, Windows Phone fringe-oids – you wouldn't understand
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.