Feeds

Retailer drops Eee Pad Transformer Prime, claims quality issues

But Asus denies tablet problems

Build a business case: developing custom apps

Asus has denied that its Eee Pad Transformer Prime is suffering from the quality issues one retailer has claimed have necessitated withdrawing the Android tablet from sale.

UK mobile retailer Clove this week stopped selling the Prime because it isn't convinced that "all units we could provide you with are working correctly".

Clove has had trouble sourcing the tablet, but admitted that "good levels of stock" will probably come through at the end of the month, or early March. But having received a barrage of complaints about the Primes that it has shipped thus far, it said it felt forced to "thoroughly test stock before fulfilling any orders".

Asus Eee Pad Transformer Prime TF201 Android tablet and dock

The results were not good. "We are at this time not satisfied that all units we could provide you with are working correctly, and performing to the standard we expect of the unit," the retailer said in its blog.

"We have therefore taken the decision until further notice stop selling the Asus Transformer Prime."

We asked Clove to clarify its criticism of the Prime, but it would not be drawn on what problems its customers have experienced with the tablet.

Asus denied there was anything amiss with its product.

"We refute any and all claims from third-parties regarding the quality of our products," it insisted.

Buyers who have already booked a Prime through Clove will have their order cancelled, with no payments taken. The retailer will email customers if the situation changes.

Past complaints about the Prime have centred on its GPS receiver, found to be poor at picking up satellite signals until Asus patched the tablet's software. The Prime's Wi-Fi sub-system has also been a source of grumbles. ®

Build a business case: developing custom apps

More from The Register

next story
The agony and ecstasy of SteamOS: WHERE ARE MY GAMES?
And yes it does need a fat HDD (or SSD, it's cool with either)
Apple takes blade to 13-inch MacBook Pro with Retina display
Shaves price, not screen on mid-2014 model
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Apple to build WORLD'S BIGGEST iStore in Dubai
It's not the size of your shiny-shiny...
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
Apple analyst: fruity firm set to shift 75 million iPhones
We'll have some of whatever he's having please
TV transport tech, part 1: From server to sofa at the touch of a button
You won't believe how much goes into today's telly tech
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.