Feeds

BT biz broadband staggers to its feet after 4-hour titsup

Major outage knocks out punters' connections

The essential guide to IT transformation

BT suffered what it described as a "major business broadband problem" today, which kicked off at about 07.25 GMT.

The telco's service status page is listing the problem as major, but not giving out too much additional data.

"Some business customers may currently be experiencing problems connecting to their broadband service," the status page statement reads.

"We are currently experiencing high call volumes and you may have some difficulty speaking to an advisor. Please continue to visit this site or call our Service Status line on 0800 169 0199 for further updates.

"We sincerely apologise for any inconvenience."

A BT spokesperson told The Register that services were back up and running after a short outage this morning, but the status page is still saying that the estimated time to fix the issues is "ongoing".

BT Business' Twitter feed said the problem was fixed at 11.30 GMT, and advised users to restart their routers to get connected.

BT's last major outage was in October, when one of its major exchanges in the Midlands was hit by a power failure, taking out business broadband and Infinity customers as well as Easynet and other telcos. ®

Next gen security for virtualised datacentres

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Kaspersky backpedals on 'done nothing wrong, nothing to fear' blather
Founder (and internet passport fan) now says privacy is precious
TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit
Chocolate Factory hits back at firm for suing customers
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Facebook, Google and Instagram 'worse than drugs' says Miley Cyrus
Italian boffins agree with popette's theory that haters are the real wrecking balls
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
Facebook to let stalkers unearth buried posts with mobe search
Prepare to HAUNT your pal's back catalogue
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.