Feeds

Asus tackles Eee Transformer Prime tablet GPS woes

Buyers offered patches, refunds, extended warranties

Secure remote control for conventional and virtual desktops

Asus has begun rolling out a firmware update for its Eee Pad Transformer Prime that some owners are suggesting goes some way to solve the tablet's GPS problems.

Meanwhile, British Prime owners are being offered an extended warranty period in case they're troubled by ongoing GPS issues - or are struck by newly emerged Wi-Fi woes.

The over-the-air update certainly patches the tablet's GPS driver, taking it to version 6.9.13 from 6.8.13, and a number of users are claiming GPS now works properly.

As one forum poster put it: "HOLY SHIT GPS WORKED!!"

The downside: the patch removes root access to the tablet.

At the start of the year, Asus quietly dropped GPS from the Prime's spec sheet after it emerged that the tablet's pick-up was taking users an age to lock on to satellites.

Soon after, Asus confirmed the issue, admitting that the Prime's "metallic unibody design… may affect the performance of the GPS when receiving signals from satellites".

Since then, an problem with the tablet's Wi-Fi has cropped up. The latest OTA patch doesn't appear to tackle it - at least, it doesn't up the Wi-Fi driver's version number, forum posters say.

Asus UK doesn't believe any Britain-bound Primes suffer from the Wi-Fi issue, but they will be affected by the weak GPS performance. The company said buyers can have a full refund if that's a problem for them, or gain an extra six months of warranty coverage. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
4K-ing excellent TV is on its way ... in its own sweet time, natch
For decades Hollywood actually binned its 4K files. Doh!
Oi, Tim Cook. Apple Watch. I DARE you to tell me, IN PERSON, that it's secure
State attorney demands Apple CEO bows the knee to him
Apple's big bang: iPhone 6, ANOTHER iPhone 6 Plus and WATCH OUT
Let's >sigh< see what Cupertino has been up to for the past year
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Get your Indian Landfill Android One handsets - they're only SIXTY QUID
Cheap and deafening mobes for the subcontinental masses
Apple's SNEAKY plan: COPY ANDROID. Hello iPhone 6, Watch
Sizes, prices and all – but not for the wrist-o-puter
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.