Feeds

Asus tackles Eee Transformer Prime tablet GPS woes

Buyers offered patches, refunds, extended warranties

Top three mobile application threats

Asus has begun rolling out a firmware update for its Eee Pad Transformer Prime that some owners are suggesting goes some way to solve the tablet's GPS problems.

Meanwhile, British Prime owners are being offered an extended warranty period in case they're troubled by ongoing GPS issues - or are struck by newly emerged Wi-Fi woes.

The over-the-air update certainly patches the tablet's GPS driver, taking it to version 6.9.13 from 6.8.13, and a number of users are claiming GPS now works properly.

As one forum poster put it: "HOLY SHIT GPS WORKED!!"

The downside: the patch removes root access to the tablet.

At the start of the year, Asus quietly dropped GPS from the Prime's spec sheet after it emerged that the tablet's pick-up was taking users an age to lock on to satellites.

Soon after, Asus confirmed the issue, admitting that the Prime's "metallic unibody design… may affect the performance of the GPS when receiving signals from satellites".

Since then, an problem with the tablet's Wi-Fi has cropped up. The latest OTA patch doesn't appear to tackle it - at least, it doesn't up the Wi-Fi driver's version number, forum posters say.

Asus UK doesn't believe any Britain-bound Primes suffer from the Wi-Fi issue, but they will be affected by the weak GPS performance. The company said buyers can have a full refund if that's a problem for them, or gain an extra six months of warranty coverage. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Feast your PUNY eyes on highest resolution phone display EVER
Too much pixel dust for your strained eyeballs to handle
Samsung Galaxy S5 fingerprint scanner hacked in just 4 DAYS
Sammy's newbie cooked slower than iPhone, also costs more to build
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Report: Apple seeking to raise iPhone 6 price by a HUNDRED BUCKS
'Well, that 5c experiment didn't go so well – let's try the other direction'
Rounded corners? Pah! Amazon's '3D phone has eye-tracking tech'
Now THAT'S what we call a proper new feature
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Leaked pics show EMBIGGENED iPhone 6 screen
Fat-fingered fanbois rejoice over Chinternet snaps
US mobile firms cave on kill switch, agree to install anti-theft code
Slow and kludgy rollout will protect corporate profits
AMD unveils Godzilla's graphics card – 'the world's fastest, period'
The Radeon R9 295X2: Water-cooled, 5,632 stream processors, 11.5TFLOPS
Sony battery recall as VAIO goes out with a bang, not a whimper
The perils of having Panasonic as a partner
prev story

Whitepapers

Designing a defence for mobile apps
In this whitepaper learn the various considerations for defending mobile applications; from the mobile application architecture itself to the myriad testing technologies needed to properly assess mobile applications risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.