Feeds

Asus tackles Eee Transformer Prime tablet GPS woes

Buyers offered patches, refunds, extended warranties

Boost IT visibility and business value

Asus has begun rolling out a firmware update for its Eee Pad Transformer Prime that some owners are suggesting goes some way to solve the tablet's GPS problems.

Meanwhile, British Prime owners are being offered an extended warranty period in case they're troubled by ongoing GPS issues - or are struck by newly emerged Wi-Fi woes.

The over-the-air update certainly patches the tablet's GPS driver, taking it to version 6.9.13 from 6.8.13, and a number of users are claiming GPS now works properly.

As one forum poster put it: "HOLY SHIT GPS WORKED!!"

The downside: the patch removes root access to the tablet.

At the start of the year, Asus quietly dropped GPS from the Prime's spec sheet after it emerged that the tablet's pick-up was taking users an age to lock on to satellites.

Soon after, Asus confirmed the issue, admitting that the Prime's "metallic unibody design… may affect the performance of the GPS when receiving signals from satellites".

Since then, an problem with the tablet's Wi-Fi has cropped up. The latest OTA patch doesn't appear to tackle it - at least, it doesn't up the Wi-Fi driver's version number, forum posters say.

Asus UK doesn't believe any Britain-bound Primes suffer from the Wi-Fi issue, but they will be affected by the weak GPS performance. The company said buyers can have a full refund if that's a problem for them, or gain an extra six months of warranty coverage. ®

The essential guide to IT transformation

More from The Register

next story
Apple takes blade to 13-inch MacBook Pro with Retina display
Shaves price, not screen on mid-2014 model
Top Gun display for your CAR: Heads-up fighter pilot tech
Sadly Navdy kit doesn't include Sidewinder missile to blast traffic
iPhone 6 flip tip slips in Aussie's clip: Apple's 'reversible USB' leaks
New plug not compatible with official Type-C, according to fresh rumors
FEAST YOUR EYES: Samsung's Galaxy Alpha has an 'entirely new appearance'
Wow, it looks like nothing else on the market, for sure
YES YES YES! Apple patents mousy, pressure-sensing iVibrator
Fanbois prepare to experience the great Cupertin-O
TV transport tech, part 1: From server to sofa at the touch of a button
You won't believe how much goes into today's telly tech
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
Things are looking up in Flappy Bird sequel
'Swing Copters' offers the same gameplay but in a different direction
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.