Feeds

Vodafail riles ACMA again

Rogue telemarketers won't toe the line

Security for virtualized datacentres

The house of VHA is in trouble with authorities again, this time attracting the ire of the Australian Communications and Media Authority for breaching the ‘Do Not Call Register’ Act.

VHA has submitted to an enforceable undertaking after a raft of consumer complaints emerged concerning rogue telemarketers spruiking the products of Vodafone and 3 Mobile.

If the carrier and its errant telemarketing soldiers stray from the programme again, the row may find its way to the Federal Court.

The ACMA wrist-slap requires VHA to extensively audit and report back to the regulator on all its dealers’ telemarketing activities. If any of its dealers breach the Do Not Call Register Act, it must report the dealer to the ACMA immediately.

VHA and all its subsidiaries and dealers will now be required to keep comprehensive records of the telemarketing calls made and implement “robust procedures” around recording VHA’s customers’ consent to be called by, or requests to opt out of receiving, telemarketing calls.

ACMA chairman Chris Chapman warned that if VHA does not comply with the these obligations, the undertaking can be enforced by the Federal Court. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.