Feeds

Apple fined $1.2m for flouting Italian warranty law

iPhone maker must also admit blunder on website

Maximizing your infrastructure through virtualization

An Italian regulator has fined Apple €900,000 ($1.17m) for trying to sell a two-year extended warranty when customers were entitled to such a thing for free under Italian law.

Apple offered a one-year warranty, with an option to extend that cover under an AppleCare Protection Plan, but Italian law says that all goods have to come with a two-year warranty, and (critically) it is up to the retailer to inform customers of that fact.

Apple's online store failed to do that, and so has been fined €400k for failing to provide the two-year warranty, and another €500k for inducing customers to sign up to extended cover they didn't need.

The fines are further divided between Apple Sales International, Apple Srl Italy, and Apple Retail Srl Italy, with Apple Sales International taking the brunt of the cost as the fine is calculated on a percentage of turnover.

The ruling also states that Apple stop misleading people within 90 days, and post an extract from the ruling on its web site. Apple hasn't responded to our questions on the matter, but no explanation has appeared on Cupertino's website just yet.

Warranty requirements vary across the EU, and Apple isn't the first company to get caught out, but in most instances a gentle reminder is all that’s needed. Electrical retail chain Comet was doing much the same thing in Italy, but managed to update its website and retail outlets fast enough to prevent any fine, so one has to wonder why Apple didn't manage to do the same.

It's easy to accuse Cupertino of American arrogance in failing to respect local laws, but that seems unlikely and an American corporation certainly makes an easy target for a regulator seeking political points, not to mention nine hundred thousand euros. ®

Application security programs and practises

More from The Register

next story
UK.gov's Open Source switch WON'T get rid of Microsoft, y'know
What do you mean, we've ditched Redmond in favour of IBM?!
UK government officially adopts Open Document Format
Microsoft insurgency fails, earns snarky remark from UK digital services head
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
US Social Security 'wasted $300 million on an IT BOONDOGGLE'
Scrutiny committee bods probe derailed database project
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Arrr: Freetard-bothering Digital Economy Act tied up, thrown in the hold
Ministry of Fun confirms: Yes, we're busy doing nothing
Australia floats website blocks and ISP liability to stop copyright thieves
Big Content could get the right to order ISPs to stop traffic
Help yourself to anyone's photos FOR FREE, suggests UK.gov
Copyright law reforms will keep m'learned friends busy
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.