Feeds

Shoppers love fondling iPads to fill out sex health survey

'Rate my NHS' poll suddenly popular when shiny tech appears

Providing a secure and efficient Helpdesk

A survey conducted using iPads has helped an NHS cluster reach out more people in quicker time for their views on local health services.

The Buckinghamshire and Oxfordshire NHS cluster gave researchers iPads that had a special software installed and asked them to gather opinions at Eden shopping centre in High Wycombe.

The method resulted in more public responses than the traditional paper and online surveys.

"A survey accessible by mobile devices was created, requiring no registration and asking only key questions so that the public could answer it quickly and conveniently," said a spokeswoman for the cluster.

Inovem, the company which developed the health consultation software Talking Health installed on the iPads, claims it helps organisations that want to involve, consult or collaborate with others to do so quickly and without unnecessary barriers.

Talking Health has been used in Oxfordshire since 2009, but was only launched in Buckinghamshire this autumn after the primary care trusts for the two counties joined forces to form a new 'cluster'. It's use via iPads was a first for both counties.

The survey team questioned people about general health services across Buckinghamshire and got an average of 45 responses per hour, compared to 60 online responses in a month.

The survey also generated a greater response from a much wider demographic, and not just the "familiar few" who regularly engage over the web.

Overall the cluster has carried out more than 40 consultations and received 4,400 responses. In Buckinghamshire recent consultations have covered the redesign of dermatology outpatient services and the recommissioning of its community sexual health services.

Its iPad experience has made it realise that it is important to use more informal and less wordy language in surveys on mobile devices. It is now also looking at other ways in which mobile gadgets could be used to support consultations.

Talking Health is also used by Hertfordshire NHS, NHS Hampshire, and NHS Berkshire west and Berkshire east primary care trust.

John Glover, sales and marketing director at Inovem, says: "They [NHS trusts] have tried to reach people who are not online and they can also speak to people face to face, which some people prefer. Talking Health will record their details for further consultation and people can receive alerts according to what they are interested in."

This article was originally published at Guardian Professional. Join the Guardian Healthcare Network to receive regular emails on NHS innovation.

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
'Windows 9' LEAK: Microsoft's playing catchup with Linux
Multiple desktops and live tiles in restored Start button star in new vids
Not appy with your Chromebook? Well now it can run Android apps
Google offers beta of tricky OS-inside-OS tech
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Greater dev access to iOS 8 will put us AT RISK from HACKERS
Knocking holes in Apple's walled garden could backfire, says securo-chap
NHS grows a NoSQL backbone and rips out its Oracle Spine
Open source? In the government? Ha ha! What, wait ...?
Google extends app refund window to two hours
You now have 120 minutes to finish that game instead of 15
Intel: Hey, enterprises, drop everything and DO HADOOP
Big Data analytics projected to run on more servers than any other app
iOS 8 release: WebGL now runs everywhere. Hurrah for 3D graphics!
HTML 5's pretty neat ... when your browser supports it
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.