Feeds

Fanbois locked out of iTunes store, iCloud in Apple outage

Fury as Cupertino's login servers fall over

Build a business case: developing custom apps

Updated A number of Apple fanbois have been shut out of their iTunes store and iCloud accounts since last night as their login details fail to work as expected.

Attempts to access the services are thwarted with either a 'fatal internal error occurred' message being shown or the software simply saying that the password hasn't been recognised.

One Reg reader said that Apple's support lines were "congested", but when they eventually got through, the support person said that Apple ID computers were down.

Apple had not answered a request for comment at the time of publication.

The twitosphere is alive with complaints about the problem (#appleid) and seem to indicate that the issue is happening all over the world - judging by the number of tweets appearing in various different languages.

So far, Apple itself has made no public statements about the problem, leaving most Apple-lovers to thank social networking sites for giving them the news that they're not alone in having issues. The outage comes as Apple rolls out its iTunes Match service to the UK and other countries.

Update

Apple is now reporting that some problems were experienced by iCloud users, but it's all sorted now, on what appears to be a new system status page. ®

5 things you didn’t know about cloud backup

More from The Register

next story
PEAK LANDFILL: Why tablet gloom is good news for Windows users
Sinofsky's hybrid strategy looks dafter than ever
Leaked Windows Phone 8.1 Update specs tease details of Nokia's next mobes
New screen sizes, dual SIMs, voice over LTE, and more
POW! Apple smites Macbook Air EFI firmware update borkage
Fruity firm provides digital balm for furious fanbois
Call off the firing squad: HP grants stay of execution to OpenVMS
Startup to take over support for today's Itaniums and beyond
Fiendishly complex password app extension ships for iOS 8
Just slip it in, won't hurt a bit, 1Password makers urge devs
Mozilla keeps its Beard, hopes anti-gay marriage troubles are now over
Plenty on new CEO's todo list – starting with Firefox's slipping grasp
Apple: We'll unleash OS X Yosemite beta on the MASSES on 24 July
Starting today, regular fanbois will be guinea pigs, it tells Reg
Another day, another Firefox: Version 31 is upon us ALREADY
Web devs, Mozilla really wants you to like this one
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?