Feeds

Comm Bank in four hour network wipeout

Late night shoppers forced to tweet anger

Secure remote control for conventional and virtual desktops

Commonwealth Bank customers suffered a four hour outage during pre-Christmas shopping on Wednesday evening, reporting incorrect balances and sparking customer meltdowns on Facebook.

The entire network was down from an as-yet-to-be identified fault affected the bank's national ATM network online banking and EFTPOS systems.

The bank, which aknowledged the fault on Twitter and its own website posted a statement alerting customers that “ATM, EFTPOS and online banking systems were back up and running by 10pm.”

The bank also told media that customers who believed money was missing from their accounts should contact the bank, but has yet to supply any kind of explanation for the technical glitch.

Customers rampantly chronicled their experiences via social media reporting incorrect balances, disappearing funds, failure to retrieve money from ATM’s and an inability to get through to customer service staff.

A similar outage occurred around exactly the same time last year. ®

Website security in corporate America

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Bono: Apple will sort out monetising music where the labels failed
Remastered so hard it would be difficult or impossible to master it again
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.