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Insurance and IT firms agree rules on sharing price details

Blabbing pricing intentions to each other looked fishy to OFT

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Six insurance companies and two IT software and service providers have agreed to change the way price information for motor insurance is shared following concerns that previous practices were violating competition laws.

The Office of Fair Trading (OFT) said that the insurers shared price details about future motor insurance price intentions with brokers who in turn used a software company, SSP Ltd, to share the data on an information exchange service. Insurers could use the information exchange, provided by Experian, to check their prices against competitors' and meant they had the potential to use the software to "prevent, restrict or distort competition" through coordinated price setting agreements, the OFT said.

Ageas Insurance, Aviva Insurance, AXA Insurance UK, Liverpool Victoria Insurance Company, RBS Insurance Group and Zurich Insurance, as well as SSP and Experian, have all agreed binding commitments (77-page/582KB PDF) that limit the kind of information that can be published through Experian's software, the OFT said. The regulator had raised concerns that the companies could have been in breach of the UK's Competition Act in how the tool was being used.

"The formal commitments address these concerns by ensuring that the companies will exchange pricing information through the analysis tool only if that information meets certain principles agreed with the OFT," the competition regulator said in a statement.

"These principles require the information, if less than six months old, to be anonymised, aggregated across at least five insurers and already 'live' in broker-sold policies," it said.

Under the UK's Competition Act companies are generally prohibited from establishing agreements with other UK trading firms that "have as their object or effect the prevention, restriction or distortion of competition within the United Kingdom".

The OFT said that the agreement would stop the potential for price fixing whilst ensuring "healthy" competition in the market.

"The exchange of future pricing data between competitors has the potential to dampen competition, preventing customers from getting the best value," said Clive Maxwell, executive director at the OFT.

"We have been able to address our concerns by accepting commitments that reflect the specific features of this market. These limit data sharing while ensuring a certain level of information remains available to potential new competitors, in particular smaller firms, to encourage entry into and healthy competition in the market," Maxwell said.

Later this month the OFT is expected to publish its report into the rising cost of motor insurance premiums. In September the OFT said it wanted to find out whether motor insurance premiums had risen on average by more than 40 per cent and whether any the reasons for the reported increase threw up any consumer or competition issues that need to be addressed.

The regulator asked insurers and other market participants for their views on the role played by price comparison websites, the provision of credit hire replacement vehicles, insurers' use of panels of approved repairers and "add-on" products sold in addition to standard insurance cover.

Copyright © 2011, OUT-LAW.com

OUT-LAW.COM is part of international law firm Pinsent Masons.

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Latest Comments
Anonymous Coward

OFT - anyone for tea ?

"In June 2009, the OFT received information suggesting that certain

arrangements between a large number of insurance companies operating

in the broker insurance market might be in breach of the Chapter I

prohibition of the Competition Act 1998 (the 'Act') and/or Article 101 of

the Treaty of the Functioning of the European Union ('TFEU')."

June 2009 to December 2011 - 2.5 years to get to a commitment not to break the law. Wow, that's powerful.

Of course, Sir Humphrey couldn't miss his appointments at his London club, the civil servants could not exceed their 37h weeks to act in the consumer interest any faster.

These insurance companies were exchanging information on future prices. Their punishment - forced to sign a piece of paper saying they won't do this again.

Thanks OFT for your quick, decisive and powerful work. Have a bonus.

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Anonymous Coward

Really?

"The scam that is insurance"

Never had your house ransacked or your car destroyed, have you? Insurers pay out, it's just that they don't pay out if you don't play by the rules. ie:

Leave your front door open and get burgled - they're not paying out.

List yourself as the primary driver on your child's car and they have an accident while they're at uni - you're not getting a pay out.

etc.

etc.

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Toothless watchdog herp derp

It's nice to see that the scam that is insurance is being at least watched from a distance. It's a shame that these companies continue to extort money from individuals and refuse to pay it back when needed (e.g. in the event of a claim).

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