Feeds

Call recording cloud gets funding and ex-Telstra exec

'Your call may be recorded for quality control purposes'

Internet Security Threat Report 2014

Australian cloud based phone call recording company, 1300 Record, has secured $AU1.5 million in first tranche funding from Innovation Capital, ahead of a marketing push. 1300 Record has developed a platform that allows businesses and individuals to record and store phone calls without the need for equipment or software.

The recording can be set up as an automated services for all inbound and outgoing calls or as a selective service for specific calls. The cloud based service works across landline, mobile or VOIP.

Calls are recorded digitally and stored in the cloud where they can be downloaded, shared via email link, or transcribed to text. The company has also installed former Telstra executive Yasmin Dugan as the CEO of the Melbourne based company.

Dugan was a 30 year veteran of the carrier and held a range of senior roles.

“Our cloud based products enable small business to enjoy the advantages of professional call recording without the capital and complexity of ‘call centre-type’ solutions,” Dugan said

Under Australian law recording of calls is permissible provided that all parties involved are aware and consent to being recorded. Private sector companies with turnovers of more than $AU3 million are governed by the Privacy Act and must comply with the National Privacy Principles governing how personal information may be collected, used, disclosed and stored. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.