Feeds

Driving customer focus with information

Big data to the rescue?

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

Broadcast Given today's economic background, organisations of all shapes and sizes are recognising they can no longer just spend money on new technology. While prevalent in the past, this approach has led to information and process silos that can be a long way from optimal. With quantities of information continuing to increase, but with belts tightening and budgets cut, how can such organisations move forward?

The word on the street is that a renewed focus on customers can take organisations a lot closer to the answer. Such that for example - customer needs can be better understood; better services can be developed; needs can be better mapped and more genuine opportunities for new business can be identified, at the same time as helping to keep on top of risk profiles and to reach regulatory and transparency goals. Technology can help, and clearly, in this era of big data, more affordable BI and so on, it has a lot to offer but it is important not to put the cart before the horse.

How to achieve this? You can join us on the 7th of December at 12:00 GMT with a live broadcast that will explore evolving best practices from an information management and architecture perspective, and look at how tools and technology can help draw together information from different silos to enable such a renewed focus on the customer and, therefore, deliver better business.

Jon Collins is the host for the day and he’s joined by Martha Bennett from our friends at Freeform Dynamics and Will Thompson from Microsoft. If this is something you need to know more about, you could do a lot worse than join us. You can register for free right here.

The next step in data security

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
OECD lashes out at tax avoiding globocorps' location-flipping antics
You hear that, Amazon, Google, Microsoft et al?
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.