Feeds

Oz Post taps telco luminary for new strategy

Your mobile’s in the mail

Bridging the IT gap between rising business demands and ageing tools

When Australia Post tapped former banker Ahmed Fahour as its CEO, speculation ran riot that the government-owned enterprise would head into retail banking. Now, it’s added a high-profile telco executive to its ranks, with Optus’ current head of regulatory affairs, Maha Krishnapillai, to join Aus Post in January.

According to Australian industry newsletter Comms Day, Krishnapillai will spearhead a new push into retail telecommunications services. Australia Post already acts as an outlet for mobiles and SIMs, but doesn’t currently offer services under its own brand.

It has, however, built the country’s most formidable logistics organization. Lacking the restrictions placed on, for example, the US Postal Service, Australia Post has ridden the back of the Internet-driven boom in parcel delivery via its contract to eBay and others. While retail banking is yet to emerge as a serious strategy, Australia Post also operates a payment network running more than a billion transactions a year, and claims Australia’s largest network of retail outlets.

As Comms Day notes, the rollout of Australia’s National Broadband Network will put a premium on customer-facing retail operations in telecommunications. With a standardized customer access infrastructure, differentiation will depend on access to customers, solid billing and payment systems, and a solid brand, Australia Post will be in a strong position to launch as a retail service provider.

Even in the long interim before the NBN becomes fully operational, the organization has a nearly perfect platform from which to launch an MVNO (mobile virtual network operator) service, complete with its own delivery network.

Political fallout, however, is almost certain: the spectre of a government-owned business competing with private telcos – particularly if it launches services over the government-funded NBN – will almost certainly be an irresistible target for political attacks. Krishnapillai’s long experience in industry politics (at both Optus and his previous employer, Macquarie Telecommunications, he held regulatory / government roles) will be tested if he finds Malcolm Turnbull as an adversary. ®

The Power of One Brief: Top reasons to choose HP BladeSystem

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple ran off to IBM
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.