Feeds

Royal Mail fights to address website outages

Upgrade knocks stamp service offline

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Parts of the website for the Royal Mail still aren't operational today, after the site reportedly went down over the weekend.

Using the website at the time of publication was very slow going, and Reg readers said that the Smartstamp service for printing postage was offline.

The website wasn't carrying any message for potentially peeved customers, but the Royal Mail's Twitter feed said:

We're working hard to resolve the technical issues we have with parts of the website at the moment. We'll update twitter with any new info.

The first mention of the problems on the feed is around three hours ago, however some readers said they had been experiencing website issues for the last 24 hours. (The Twitter profile is not updated over the weekend.)

The outage on Sunday and today's problems have apparently come after the website attempted to upgrade.

The Royal Mail had not responded to requests for comment at the time of publication.

Anyone who wants to send parcels by standard mail in time for Christmas arrival has until December 14, and cards and letters need to be on their way by December 20. ®

Bootnote

Royal Mail's press contact got in touch with us to reiterate what was already announced on the company's twitter feed: there are, indeed, technical issues affecting the site.

Internet Security Threat Report 2014

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.