Feeds

Royal Mail fights to address website outages

Upgrade knocks stamp service offline

  • alert
  • submit to reddit

Securing Web Applications Made Simple and Scalable

Parts of the website for the Royal Mail still aren't operational today, after the site reportedly went down over the weekend.

Using the website at the time of publication was very slow going, and Reg readers said that the Smartstamp service for printing postage was offline.

The website wasn't carrying any message for potentially peeved customers, but the Royal Mail's Twitter feed said:

We're working hard to resolve the technical issues we have with parts of the website at the moment. We'll update twitter with any new info.

The first mention of the problems on the feed is around three hours ago, however some readers said they had been experiencing website issues for the last 24 hours. (The Twitter profile is not updated over the weekend.)

The outage on Sunday and today's problems have apparently come after the website attempted to upgrade.

The Royal Mail had not responded to requests for comment at the time of publication.

Anyone who wants to send parcels by standard mail in time for Christmas arrival has until December 14, and cards and letters need to be on their way by December 20. ®

Bootnote

Royal Mail's press contact got in touch with us to reiterate what was already announced on the company's twitter feed: there are, indeed, technical issues affecting the site.

Using blade systems to cut costs and sharpen efficiencies

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
White? Male? You work in tech? Let us guess ... Twitter? We KNEW it!
Grim diversity numbers dumped alongside Facebook earnings
Microsoft: We're making ONE TRUE WINDOWS to rule us all
Enterprise, Windows still power firm's shaky money-maker
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.