Feeds

Virtual server farm goes titsup TWICE in a month

Punters blast Fasthosts

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

UK hosting firm Fasthosts has suffered its second outage in a couple of weeks as its virtual private servers went down on Sunday afternoon.

According to Reg readers, the VPS service had already gone offline on October 31 for around 30 hours and has now been down since yesterday afternoon.

Fasthosts system issues page on their website said on Sunday at 1711 GMT:

We have identified and are investigating an issue affecting some of our VPS customers. A small number of our VPS customers will be experiencing intermittent issues connecting their servers.

Another two updates overnight said Fasthosts engineers were working in the problems with both software and hardware providers to solve the issues for good. The firm also said it was still investigating the root cause of the outage.

This morning at 0958 GMT, Fasthosts said:

We have stabilised the VPS platform, with no new instances of this issue occurring since 04:00. Some Linux servers may be in Read Only mode and require a manual File System Check. Work to conduct this process on all affected servers is ongoing. A root cause analysis is being conducted in conjunction with our vendors.

However, the hosting still appears to be having issues at the time of publication, with customers tweeting @fasthosts to get solutions to their downed servers.

@webfactoreuk told its own customers this morning that:

We still experiencing server issues. The servers were restored around 4am however seem to be having issues again now.

While @edwardjanes said:

Nearly 3 days downtime on my virtual server in last month, will take over 50 years of service to hit your 99.99% uptime GUARANTEE.

Fasthosts had not returned a request for comment at the time of publication. ®

3 Big data security analytics techniques

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
It may be ILLEGAL to run Heartbleed health checks – IT lawyer
Do the right thing, earn up to 10 years in clink
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.