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Virtual server farm goes titsup TWICE in a month

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UK hosting firm Fasthosts has suffered its second outage in a couple of weeks as its virtual private servers went down on Sunday afternoon.

According to Reg readers, the VPS service had already gone offline on October 31 for around 30 hours and has now been down since yesterday afternoon.

Fasthosts system issues page on their website said on Sunday at 1711 GMT:

We have identified and are investigating an issue affecting some of our VPS customers. A small number of our VPS customers will be experiencing intermittent issues connecting their servers.

Another two updates overnight said Fasthosts engineers were working in the problems with both software and hardware providers to solve the issues for good. The firm also said it was still investigating the root cause of the outage.

This morning at 0958 GMT, Fasthosts said:

We have stabilised the VPS platform, with no new instances of this issue occurring since 04:00. Some Linux servers may be in Read Only mode and require a manual File System Check. Work to conduct this process on all affected servers is ongoing. A root cause analysis is being conducted in conjunction with our vendors.

However, the hosting still appears to be having issues at the time of publication, with customers tweeting @fasthosts to get solutions to their downed servers.

@webfactoreuk told its own customers this morning that:

We still experiencing server issues. The servers were restored around 4am however seem to be having issues again now.

While @edwardjanes said:

Nearly 3 days downtime on my virtual server in last month, will take over 50 years of service to hit your 99.99% uptime GUARANTEE.

Fasthosts had not returned a request for comment at the time of publication. ®

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