Feeds

Virtual server farm goes titsup TWICE in a month

Punters blast Fasthosts

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

UK hosting firm Fasthosts has suffered its second outage in a couple of weeks as its virtual private servers went down on Sunday afternoon.

According to Reg readers, the VPS service had already gone offline on October 31 for around 30 hours and has now been down since yesterday afternoon.

Fasthosts system issues page on their website said on Sunday at 1711 GMT:

We have identified and are investigating an issue affecting some of our VPS customers. A small number of our VPS customers will be experiencing intermittent issues connecting their servers.

Another two updates overnight said Fasthosts engineers were working in the problems with both software and hardware providers to solve the issues for good. The firm also said it was still investigating the root cause of the outage.

This morning at 0958 GMT, Fasthosts said:

We have stabilised the VPS platform, with no new instances of this issue occurring since 04:00. Some Linux servers may be in Read Only mode and require a manual File System Check. Work to conduct this process on all affected servers is ongoing. A root cause analysis is being conducted in conjunction with our vendors.

However, the hosting still appears to be having issues at the time of publication, with customers tweeting @fasthosts to get solutions to their downed servers.

@webfactoreuk told its own customers this morning that:

We still experiencing server issues. The servers were restored around 4am however seem to be having issues again now.

While @edwardjanes said:

Nearly 3 days downtime on my virtual server in last month, will take over 50 years of service to hit your 99.99% uptime GUARANTEE.

Fasthosts had not returned a request for comment at the time of publication. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Bono apologises for iTunes album dump
Megalomania, generosity and FEAR of irrelevance drove group to Apple deal
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.