Feeds

Numara crafts SaaS offerings, preps Oz hosting

Targets a channel that’s ‘under pressure’

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

Having bedded down its acquisition of local partner Salamander Services, Numara Software is now looking at how to put forward cloud-based services suitable for its channel model.

The basic premise will be for Numara’s existing suite of service desk, migration, asset management and remote control software will be replicated: everything that’s available as a perpetual license will also be available in the cloud.

Speaking to The Register yesterday, local APAC sales VP Geoff Masters said local hosting of its software-as-a-service offering is “in trial now” and should have its official launch by the end of November.

However, as a company whose sales history here is through the channel, Masters said it’s important to create offerings that the channel partners can work with as well – especially given the financial pressures resellers are suffering.

Masters told The Register that vendors selling direct over the heads of the channel, and ongoing cashflow pressures, have created anxiety among many of the resellers he spoke to.

“Resellers are feeling disenfranchised,” he said. “They don’t have direct vendor relationships, and since the GFC [global financial crisis], cashflow is their big limiter.”

This leads Masters to conclude that more than one cloud strategy will be required for Numara’s software: vanilla OEM providers that don’t conflict with the existing channel; another set of offers designed to let the company’s resellers host its software for their own customers in different markets; and new managed service provider offerings.

“And there will always be the end customer who wants a cloud service, but will only buy if they can nominate who it’s hosted with,” he said.

A few days ago, Numara announced the acquisition of mobile device management company Fromdistance, and earlier this month, it also started shipping a new version of its Track-It! help desk and asset management solution, which has been enhanced toad mobility features. ®

Security for virtualized datacentres

More from The Register

next story
It's Big, it's Blue... it's simply FABLESS! IBM's chip-free future
Or why the reversal of globalisation ain't gonna 'appen
'Hmm, why CAN'T I run a water pipe through that rack of media servers?'
Leaving Las Vegas for Armenia kludging and Dubai dune bashing
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
CAGE MATCH: Microsoft, Dell open co-located bit barns in Oz
Whole new species of XaaS spawning in the antipodes
Microsoft and Dell’s cloud in a box: Instant Azure for the data centre
A less painful way to run Microsoft’s private cloud
AWS pulls desktop-as-a-service from the PC
Support for PCoIP protocol means zero clients can run cloudy desktops
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.