Feeds

Numara crafts SaaS offerings, preps Oz hosting

Targets a channel that’s ‘under pressure’

  • alert
  • submit to reddit

Application security programs and practises

Having bedded down its acquisition of local partner Salamander Services, Numara Software is now looking at how to put forward cloud-based services suitable for its channel model.

The basic premise will be for Numara’s existing suite of service desk, migration, asset management and remote control software will be replicated: everything that’s available as a perpetual license will also be available in the cloud.

Speaking to The Register yesterday, local APAC sales VP Geoff Masters said local hosting of its software-as-a-service offering is “in trial now” and should have its official launch by the end of November.

However, as a company whose sales history here is through the channel, Masters said it’s important to create offerings that the channel partners can work with as well – especially given the financial pressures resellers are suffering.

Masters told The Register that vendors selling direct over the heads of the channel, and ongoing cashflow pressures, have created anxiety among many of the resellers he spoke to.

“Resellers are feeling disenfranchised,” he said. “They don’t have direct vendor relationships, and since the GFC [global financial crisis], cashflow is their big limiter.”

This leads Masters to conclude that more than one cloud strategy will be required for Numara’s software: vanilla OEM providers that don’t conflict with the existing channel; another set of offers designed to let the company’s resellers host its software for their own customers in different markets; and new managed service provider offerings.

“And there will always be the end customer who wants a cloud service, but will only buy if they can nominate who it’s hosted with,” he said.

A few days ago, Numara announced the acquisition of mobile device management company Fromdistance, and earlier this month, it also started shipping a new version of its Track-It! help desk and asset management solution, which has been enhanced toad mobility features. ®

Bridging the IT gap between rising business demands and ageing tools

More from The Register

next story
Apple fanbois SCREAM as update BRICKS their Macbook Airs
Ragegasm spills over as firmware upgrade kills machines
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Attack of the clones: Oracle's latest Red Hat Linux lookalike arrives
Oracle's Linux boss says Larry's Linux isn't just for Oracle apps anymore
THUD! WD plonks down SIX TERABYTE 'consumer NAS' fatboy
Now that's a LOT of porn or pirated movies. Or, you know, other consumer stuff
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.