Feeds

Using SaaS for a more efficient business

Dorma shares their experience

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

Live Today SaaS might give you more availability, it might cut your capital costs, and it might give you a big empty server room in your basement where you can play ping pong after work, but will it make your business more efficient?

That's the question IT Support Manager Geoff Stone asked himself when DORMA UK decided that it would adopt SaaS as part of its programme of IT upgrades. Do DORMA's staff work better, produce more, or function more efficiently when their software doesn't live in the data centre? Does the IT department really get more done when it doesn't have to upgrade, patch and install? Can SaaS make the business more profitable? Do you think we're going to tell you answer now? Of course not. You have to resolve the dramatic tension by signing up for today's Regcast.

Geoff's going to be joined in the studio by The Reg's Lucy Sherriff and Dale Vile from Freeform Dynamics. Dale's got form in this area too: his staff have been using SaaS for seven years, and so he can provide tips on how to negotiate with SaaS service providers so that you get what you need to work better.

We're live today at 11am BST. We’ll have on-going interactive Q&A throughout the Regcast, so you can also add to the wealth of SaaS experience shared on the day. Sign up here for this free event here.

Providing a secure and efficient Helpdesk

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.