Feeds
80%
My Council Services Android app icon

My Council Services

Hello, I’d like to complain about...

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Android App of the Week My Council Services is an interesting little app designed to let people conveniently report issues with public services or the immediate environment to their local council.

To use the service you have to register with your name, e-mail address and mobile phone number. In the UK, your details are held by public-sector IT company Abavus which provides the back-end for the app and no doubt sees it as an opportunity to drum up business.

My Council Services Android app screenshot My Council Services Android app screenshot

There 30 issue options in all (left) and many have further options (right)

Once registered you can use the app to report a broad range of issues, problems or irritants which by default get sent to your local council’s e-mail address or as a direct data feed if it happens to be an Abavus client.

A quick call to my local council’s press office confirmed it is not, but that app-generated reports end up in the same place as those sent from it’s own website.

Offered subjects of complaint range from potholes and broken pavements to abandoned vehicles and fly-tipping. In short, the sort of things that irk us all but that we seldom get around to telling anyone about.

My Council Services Android app screenshot My Council Services Android app screenshot

Every council in the UK is covered (left), with details (right)

The subsequent options to give more precise details of your complaint, including pictures and that all-important GPS fix vary depending on the nature of said grumble.

If the problem is a missed bin collection, you can specify if it was just you or the whole street that suffered, for instance. If you are complaining about a public right of way, you can choose from options concerning obstruction, harassment or threatening animals.

The various options are well thought out which makes the app quick and easy to use - and presumably keeps the system free from disjointed and random rants from Angry of Tunbridge Wells.

My Council Services Android app screenshot My Council Services Android app screenshot

There's no option for the cow looked at me in an odd way...

RH Recommended Medal

I'm not sure that issues like benefit fraud or anti-social behaviour should be included because of possible malicious complaints, but at least the initiator can't hide behind a wall of anonymity.

Does my local council actually do anything with the information sent? I’ve no proof either way, but the same would be true if I took the time to call and tell them about a problem verbally. Using the app is certainly more convenient for me and I suspect for the council too. ®

Size 1.6MB
App2SD No

My Council Services Android app QR code

We make our choice of the best Android smartphone and tablet downloads every Tuesday. If you think there's an app we should be considering, please let us know.

More Android App of the Week Winners

Viz
Profanisaurus
SanDisk
Memory
Zone
HeyTell Elixir 2 Skifta

The essential guide to IT transformation

80%
My Council Services Android app icon

My Council Services

Convenient method for notifying/grumbling at you local council.

More from The Register

next story
Apple's iWatch? They cannae do it ... they don't have the POWER
Analyst predicts fanbois will have to wait until next year
The agony and ecstasy of SteamOS: WHERE ARE MY GAMES?
And yes it does need a fat HDD (or SSD, it's cool with either)
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Apple to build WORLD'S BIGGEST iStore in Dubai
It's not the size of your shiny-shiny...
Just in case? Unverified 'supersize me' iPhone 6 pics in sneak leak peek
Is bigger necessarily better for the fruity firm's flagship phone?
Steve Jobs had BETTER BALLS than Atari, says Apple mouse designer
Xerox? Pff, not even in the same league as His Jobsiness
Apple analyst: fruity firm set to shift 75 million iPhones
We'll have some of whatever he's having please
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?