Feeds

Scottish rats scoff optic fibre, take down broadband

Two-day Virgin Media outage caused by rodents

Internet Security Threat Report 2014

Strong-jawed rats brought down broadband services in the east of Scotland this week by chewing through fibre optic cables, Virgin Media told The Reg today in a statement.

Virgin Media phone, television and broadband customers in the Kirkcaldy, Glenrothes and Leven areas suffered outages and intermitent coverage for a period of two days between Monday morning and Tuesday evening.

Fife Council was one of the customers affected, according to a tweet, with phone lines down for much of Monday.

Virgin Media engineers called out to fix the problem soon realised that small mammals were to blame.

“The loss of service was due to rodent damage to some underground cabling,” the Virgin Media spokesman explained. “On Monday morning our engineers were on site as soon as possible and worked at the highest priority to repair the damage, with service restored early evening on Monday.”

After the fix on Monday though, it seems that the rats, unable to resist the bundles of flexible glass fibres, went back for second helpings. Virgin Media reported:

Further damage was incurred on Tuesday afternoon and our engineers returned to repair the damage. We've now put additional measures in place to prevent further damage to our cables.

We hope the "additional measures" offer some more serious resistance to those rat incisors, capable, according to the Rat and Mouse Gazette, of bite loads of more than 10 pounds.

Virgin Media confirmed that all services have now resumed and apologised to customers for the inconvenience. ®

Beginner's guide to SSL certificates

More from The Register

next story
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.