Feeds

Bank emails punters asking for their, er, email address

Cahoot users feared headslap move was phish attempt

Next gen security for virtualised datacentres

A number of Cahoot customers were left mildly confused this week when they received an email from the bank asking them to confirm their, er, email address.

The missive invited customers to "log in to your personal homepage at cahoot.com and select 'change my details' to check your information is correct".

Apart from the obvious concern that most people would have - that the email was a phishing attempt - it also seems rather futile, as customers who had changed email address would not receive the message and it would be irrelevant to those still using the current address.

Cahoot, which is the internet division of Santander UK, told El Reg that the email aimed to check that people still wanted to use the same address in connection with their account. The bank added that it would have contacted those customers whose email bounced back through some other means.

”A legitimate communication was issued from Cahoot this week asking customers to confirm that their email address was correct. In order to do this, they would have needed to log into their account," a Cahoot spokesperson said in a hastily drafted statement.

"Cahoot, like all other banks, would never send a customer an email asking them to enter, reconfirm or change their security details such as account numbers. We apologise for any confusion this may have caused. It is essential that internet banking customers remain vigilant at all times. Cahoot has robust security measures which it constantly reviews to ensure customers remain protected at all times,” the bank added. ®

Build a business case: developing custom apps

More from The Register

next story
Drunkards warned: If you can't walk in a straight line, don't shop online, you fool!
Put it away boys. Cover them up ladies. Your credit cards, we mean
Yes, but what are your plans if a DRAGON attacks?
Local UK gov outs most ridiculous FoI requests...
Murder accused DIDN'T ask Siri 'how to hide my roommate'
US court hears of cached browser image - not actual request
Cops baffled by riddle of CHICKEN who crossed ROAD
'Officers were unable to determine Chicken's intent'
Why your mum was WRONG about whiffy tattooed people
They're a future source of RENEWABLE ENERGY
Chomp that sausage: Brits just LOVE scoffing a Full Monty
Sales of traditional brekkie foods soar as hungry folk get their mitts greasy
Nuts to your poncey hipster coffees, I want a TESLA ELECTRO-CAFE
Examining the frothy disconnect in indie cafe culture
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?