Feeds

MySociety marshals griping commuters to fix UK transport

'We'd have done climate change, but even Obama can't sort that'

The Essential Guide to IT Transformation

Commuters who like to complain have a new outlet with the launch of FixMyTransport.com, a website that gets your grievance to the right person.

The new site, from charitable democracy project MySociety.org, allows the transport-weary masses to report broken ticket machines, locked gates or stations without stair-free access to the person responsible.

Volunteers gathered reams of operator email addresses where commuters can forward their moans. The service is available across Great Britain and includes "300,000 stops and routes for train, tube, tram, bus, coach and ferry", MySociety said.

Sister site FixMyStreet gets around 50 per cent of its reported problems sorted out, MySociety director Tom Steinberg told The Reg, with around 1,000 complaints coming in each week.

Asked why transport was the next bugbear for MySociety, Steinberg said, "It's got two qualities: one is that it's a very common issue to complain about, but the other is that transport problems on a small scale can generally get resolved by small groups of people – whereas something like climate change, well, not even Barack Obama can solve that on his own."

As well as being a facility for a good old whine, MySociety also hopes the site will give folks who are not usually terribly active in politics their first taste of social activism. FixMyTransport will not only post commuters' criticism publicly, but will also post any correspondence from the operator as well as comments from other users, so your strongly worded letter could become a full-on campaign for change. ®

Boost IT visibility and business value

More from The Register

next story
Thirteen Astonishing True Facts You Never Knew About SCREWS
Threaderick the Great! And YES, we asked the Arapaho
NSA man: 'Tell me about your Turkish connections'
Spooks ask Dabbsy to suggest a nice hotel with pool
Russia sends SEX-CRAZED GECKOS to SPAAAAACE!
In space... no one can hear you're green...
Indian techies-in-training face down MAN-EATING LEOPARD - and WIN
Big cat causes big trouble at Mumbai college
Too rich for an iPhone 6? How about a gold-plated Brikk?
Not lobbed at your head, silly – a bling phone
Carlos: Slim your working week to just three days of toil
'Midas World' vision suggests you retire later, watch more tellie and buy more stuff
Yahoo! Japan! launches! service! for! the! dead!
If you're reading this email, I am no longer alive
Plucky Rockall podule man back on (proper) dry land
Bold, barmy Brit adventurer Nick Hancock escapes North Atlantic islet
Motorist 'thought car had caught fire' as Adele track came on stereo
'FIRE' caption on dashboard prompts dunderheaded hard shoulder halt
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.