Feeds

MySociety marshals griping commuters to fix UK transport

'We'd have done climate change, but even Obama can't sort that'

Secure remote control for conventional and virtual desktops

Commuters who like to complain have a new outlet with the launch of FixMyTransport.com, a website that gets your grievance to the right person.

The new site, from charitable democracy project MySociety.org, allows the transport-weary masses to report broken ticket machines, locked gates or stations without stair-free access to the person responsible.

Volunteers gathered reams of operator email addresses where commuters can forward their moans. The service is available across Great Britain and includes "300,000 stops and routes for train, tube, tram, bus, coach and ferry", MySociety said.

Sister site FixMyStreet gets around 50 per cent of its reported problems sorted out, MySociety director Tom Steinberg told The Reg, with around 1,000 complaints coming in each week.

Asked why transport was the next bugbear for MySociety, Steinberg said, "It's got two qualities: one is that it's a very common issue to complain about, but the other is that transport problems on a small scale can generally get resolved by small groups of people – whereas something like climate change, well, not even Barack Obama can solve that on his own."

As well as being a facility for a good old whine, MySociety also hopes the site will give folks who are not usually terribly active in politics their first taste of social activism. FixMyTransport will not only post commuters' criticism publicly, but will also post any correspondence from the operator as well as comments from other users, so your strongly worded letter could become a full-on campaign for change. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
MEN: For pity's sake SLEEP with LOTS of WOMEN - and avoid Prostate Cancer
And, um, don't sleep with other men. If that's what worries you
Jim Beam me up, Scotty! WHISKY from SPAAACE returns to Earth
They're insured for $1m, before you thirsty folks make plans
Now: The REAL APPLE NEWS you need to know
OMG! Gravity's totes amazeballs. Calm down, George Clooney, not your film
Boffins who stare at goats: I do believe they’re SHRINKING
Alpine chamois being squashed by global warming
Let's make an app that POSTS your POO to APPLE HQ
Plus: It's OPEN WARFARE in the Linux greybeard world
FedEx helps deliver THOUSANDS of spam messages DIRECT to its Blighty customers
Don't worry Wilson, I'll do all the paddling. You just hang on
Adorkable overshare of words like photobomb in this year's dictionaries
And hipsters are finally defined as self-loathing. Sort of
Not a loyal follower of @BritishMonarchy? You missed The QUEEN*'s first Tweet
Her Maj opens 'Information Age' at the Science Museum
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
The hidden costs of self-signed SSL certificates
Exploring the true TCO for self-signed SSL certificates, including a side-by-side comparison of a self-signed architecture versus working with a third-party SSL vendor.