Feeds

Finding the black-spots in service delivery

And what to do when you clock them

  • alert
  • submit to reddit

Security for virtualized datacentres

Today at 17:00BST/ 9:00PDT Reg Editor Tim Phillips is hosting a live event with Freeform Dynamics’ analyst Andy (ding ding) Buss and CA Technologies’ Patrick Ancipink. Together they'll try and help you spot, diagnose and fix the service black-spots in your business.

IT nowadays is so complex that even the best systems, operated by the best people in the game, can have black-spots when you bring them together to deliver a service to your customers. You've no doubt experienced the problem. You're sitting in IT looking at your systems management dashboard admiring the green lights, whilst the phones are ringing and the directors are on your case because the services aren't meeting expectation.

It’s a watermelon metrics problem, all green on the outside, but deep red when you peek inside. You’ve got to sort it out because, naturally, your users just expect your services to work, regardless of how complex and interdependent the back end apps, servers, networking and storage are.

The panel will be discussing the drivers of service delivery and exploring some of the tools and techniques you can employ to get and keep them running smoothly. If you're coming, bring your questions. You can register right here.

Security and trust: The backbone of doing business over the internet

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Why Oracle CEO Larry Ellison had to go ... Except he hasn't
Silicon Valley's veteran seadog in piratical Putin impression
Big Content Australia just blew a big hole in its credibility
AHEDA's research on average content prices did not expose methodology, so appears less than rigourous
Bono: Apple will sort out monetising music where the labels failed
Remastered so hard it would be difficult or impossible to master it again
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.