Feeds

Finding the black-spots in service delivery

And what to do when you clock them

  • alert
  • submit to reddit

Protecting users from Firesheep and other Sidejacking attacks with SSL

Today at 17:00BST/ 9:00PDT Reg Editor Tim Phillips is hosting a live event with Freeform Dynamics’ analyst Andy (ding ding) Buss and CA Technologies’ Patrick Ancipink. Together they'll try and help you spot, diagnose and fix the service black-spots in your business.

IT nowadays is so complex that even the best systems, operated by the best people in the game, can have black-spots when you bring them together to deliver a service to your customers. You've no doubt experienced the problem. You're sitting in IT looking at your systems management dashboard admiring the green lights, whilst the phones are ringing and the directors are on your case because the services aren't meeting expectation.

It’s a watermelon metrics problem, all green on the outside, but deep red when you peek inside. You’ve got to sort it out because, naturally, your users just expect your services to work, regardless of how complex and interdependent the back end apps, servers, networking and storage are.

The panel will be discussing the drivers of service delivery and exploring some of the tools and techniques you can employ to get and keep them running smoothly. If you're coming, bring your questions. You can register right here.

Website security in corporate America

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Israeli spies rebel over mass-snooping on innocent Palestinians
'Disciplinary treatment will be sharp and clear' vow spy-chiefs
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.