Video Imagine for a moment that your IT department uses cloud services for storage. And apps. And security. And development. So what do you do now?

Heartbroken as you will be to never have to patch another server, what's the future for in-house IT delivery? We've been here before, with outsourcing, and the results weren't pretty in many IT departments.

Simon May, one of Microsoft's cloud evangelists, has been blogging about the new (and not so new) IT jobs that a cloud-using IT shop will need, and the retraining you will need to get one of those roles. He also has some surprising opinions of the future of help desk and frontline support, which he shares with the Reg's Tim Phillips.

You can watch the interview below.

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