Feeds

Yahoo! Mail! users! complain! of! server! flatline!

Purple Palace remains silent, apart from the odd strangulated tweet

Secure remote control for conventional and virtual desktops

Many Yahoo! Mail users have been shunted off the service in the past few hours.

Complaints are piling up on Twitter and The Register has also heard from several disgruntled users of Yahoo! Mail.

A call into the company's London office proved fruitless this afternoon. We've left a message and will update this story if anyone does get in touch.

Meanwhile, Yahoo! has finally started tweeting about the technical cock-up that appears to be affecting many of its users based on stats over at the downrightnow website.

The Purple Palace had been silent for hours, despite the gripes.

An hour ago, it offered the following solitary tweet that says nothing about the current issues hampering its email service:

"Having trouble with your Yahoo Mail account? Here are some troubleshooting recommendations | http://bit.ly/iDEfDN".

In the last few minutes, Yahoo! Customer Care Twitter feed has finally come to life.

"We are aware that some Yahoo! users cannot sign-in or access e-mail and are working to resolve the issue as quickly as possible," it said.

Some have reported that they've been unable to access their email via the service for up to 12 hours.

Despite the many complaints that have been feeding the Twitter monster over the past few hours, Yahoo!'s customer care team initially had its eyes and ears clamped shut.

"Hi MaryRose, no we have no reports of any mail server outage. What error message do you get when you try to access e-mail?" it said on Twitter about one hour ago. Oops. ®

Internet Security Threat Report 2014

More from The Register

next story
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
The DRUGSTORES DON'T WORK, CVS makes IT WORSE ... for Apple Pay
Goog Wallet apparently also spurned in NFC lockdown
Cray-cray Met Office spaffs £97m on VERY AVERAGE HPC box
Only 250th most powerful in the world? Bring back Michael Fish
Microsoft brings the CLOUD that GOES ON FOREVER
Sky's the limit with unrestricted space in the cloud
'ANYTHING BUT STABLE' Netflix suffers BIG Europe-wide outage
Friday night LIVE? Nope. The only thing streaming are tears down my face
Google roolz! Nest buys Revolv, KILLS new sales of home hub
Take my temperature, I'm feeling a little bit dizzy
IBM, backing away from hardware? NEVER!
Don't be so sure, so-surers
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Mitigating web security risk with SSL certificates
Web-based systems are essential tools for running business processes and delivering services to customers.