Feeds

Yahoo! Mail! users! complain! of! server! flatline!

Purple Palace remains silent, apart from the odd strangulated tweet

High performance access to file storage

Many Yahoo! Mail users have been shunted off the service in the past few hours.

Complaints are piling up on Twitter and The Register has also heard from several disgruntled users of Yahoo! Mail.

A call into the company's London office proved fruitless this afternoon. We've left a message and will update this story if anyone does get in touch.

Meanwhile, Yahoo! has finally started tweeting about the technical cock-up that appears to be affecting many of its users based on stats over at the downrightnow website.

The Purple Palace had been silent for hours, despite the gripes.

An hour ago, it offered the following solitary tweet that says nothing about the current issues hampering its email service:

"Having trouble with your Yahoo Mail account? Here are some troubleshooting recommendations | http://bit.ly/iDEfDN".

In the last few minutes, Yahoo! Customer Care Twitter feed has finally come to life.

"We are aware that some Yahoo! users cannot sign-in or access e-mail and are working to resolve the issue as quickly as possible," it said.

Some have reported that they've been unable to access their email via the service for up to 12 hours.

Despite the many complaints that have been feeding the Twitter monster over the past few hours, Yahoo!'s customer care team initially had its eyes and ears clamped shut.

"Hi MaryRose, no we have no reports of any mail server outage. What error message do you get when you try to access e-mail?" it said on Twitter about one hour ago. Oops. ®

High performance access to file storage

More from The Register

next story
European Court of Justice rips up Data Retention Directive
Rules 'interfering' measure to be 'invalid'
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Cisco reps flog Whiptail's Invicta arrays against EMC and Pure
Storage reseller report reveals who's selling what
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Bored with trading oil and gold? Why not flog some CLOUD servers?
Chicago Mercantile Exchange plans cloud spot exchange
Just what could be inside Dropbox's new 'Home For Life'?
Biz apps, messaging, photos, email, more storage – sorry, did you think there would be cake?
IT bods: How long does it take YOU to train up on new tech?
I'll leave my arrays to do the hard work, if you don't mind
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.