Feeds

Yahoo! Mail! users! complain! of! server! flatline!

Purple Palace remains silent, apart from the odd strangulated tweet

Next gen security for virtualised datacentres

Many Yahoo! Mail users have been shunted off the service in the past few hours.

Complaints are piling up on Twitter and The Register has also heard from several disgruntled users of Yahoo! Mail.

A call into the company's London office proved fruitless this afternoon. We've left a message and will update this story if anyone does get in touch.

Meanwhile, Yahoo! has finally started tweeting about the technical cock-up that appears to be affecting many of its users based on stats over at the downrightnow website.

The Purple Palace had been silent for hours, despite the gripes.

An hour ago, it offered the following solitary tweet that says nothing about the current issues hampering its email service:

"Having trouble with your Yahoo Mail account? Here are some troubleshooting recommendations | http://bit.ly/iDEfDN".

In the last few minutes, Yahoo! Customer Care Twitter feed has finally come to life.

"We are aware that some Yahoo! users cannot sign-in or access e-mail and are working to resolve the issue as quickly as possible," it said.

Some have reported that they've been unable to access their email via the service for up to 12 hours.

Despite the many complaints that have been feeding the Twitter monster over the past few hours, Yahoo!'s customer care team initially had its eyes and ears clamped shut.

"Hi MaryRose, no we have no reports of any mail server outage. What error message do you get when you try to access e-mail?" it said on Twitter about one hour ago. Oops. ®

Gartner critical capabilities for enterprise endpoint backup

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Microsoft: Azure isn't ready for biz-critical apps … yet
Microsoft will move its own IT to the cloud to avoid $200m server bill
Shoot-em-up: Sony Online Entertainment hit by 'large scale DDoS attack'
Games disrupted as firm struggles to control network
Cutting cancer rates: Data, models and a happy ending?
How surgery might be making cancer prognoses worse
Silicon Valley jolted by magnitude 6.1 quake – its biggest in 25 years
Did the earth move for you at VMworld – oh, OK. It just did. A lot
Forrester says it's time to give up on physical storage arrays
The physical/virtual storage tipping point may just have arrived
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?