Feeds

Yahoo! Mail! users! complain! of! server! flatline!

Purple Palace remains silent, apart from the odd strangulated tweet

Internet Security Threat Report 2014

Many Yahoo! Mail users have been shunted off the service in the past few hours.

Complaints are piling up on Twitter and The Register has also heard from several disgruntled users of Yahoo! Mail.

A call into the company's London office proved fruitless this afternoon. We've left a message and will update this story if anyone does get in touch.

Meanwhile, Yahoo! has finally started tweeting about the technical cock-up that appears to be affecting many of its users based on stats over at the downrightnow website.

The Purple Palace had been silent for hours, despite the gripes.

An hour ago, it offered the following solitary tweet that says nothing about the current issues hampering its email service:

"Having trouble with your Yahoo Mail account? Here are some troubleshooting recommendations | http://bit.ly/iDEfDN".

In the last few minutes, Yahoo! Customer Care Twitter feed has finally come to life.

"We are aware that some Yahoo! users cannot sign-in or access e-mail and are working to resolve the issue as quickly as possible," it said.

Some have reported that they've been unable to access their email via the service for up to 12 hours.

Despite the many complaints that have been feeding the Twitter monster over the past few hours, Yahoo!'s customer care team initially had its eyes and ears clamped shut.

"Hi MaryRose, no we have no reports of any mail server outage. What error message do you get when you try to access e-mail?" it said on Twitter about one hour ago. Oops. ®

Internet Security Threat Report 2014

More from The Register

next story
Docker's app containers are coming to Windows Server, says Microsoft
MS chases app deployment speeds already enjoyed by Linux devs
IBM storage revenues sink: 'We are disappointed,' says CEO
Time to put the storage biz up for sale?
'Hmm, why CAN'T I run a water pipe through that rack of media servers?'
Leaving Las Vegas for Armenia kludging and Dubai dune bashing
'Urika': Cray unveils new 1,500-core big data crunching monster
6TB of DRAM, 38TB of SSD flash and 120TB of disk storage
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
SDI wars: WTF is software defined infrastructure?
This time we play for ALL the marbles
Windows 10: Forget Cloudobile, put Security and Privacy First
But - dammit - It would be insane to say 'don't collect, because NSA'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.