Feeds

HMRC online tax systems slammed by Private Forum for Biz

SME trade body brands tax system 'complex and unwieldy'

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

HM Revenues and Customs' sprawling online tax systems are not up to the job and small biz folk are paying the price, says the Forum of Private Business (FPB).

Talking in the wake of Treasury's sub-committee critical report into the administration and effectiveness of HMRC, the FPB reckons red tape is strangling small business efforts to comply with tax regulations.

Tax advisor to FPB Andrew Needham described the tax system as inefficient because it was pinned down bureaucracy, "including complex and unwieldy online procedures".

FPB highlighted cases where HMRC staff were not sent on courses to deal with electronic VAT returns, "why no staff training or automated systems were put in place is mystifying".

It added that extended verification for VAT registration was taking up to 50 days to complete and it was the little guys that were being made to suffer due to HMRC's shortcomings.

"Late monthly PAYE payments now attract penalties at a time when cash flow for small businesses is the worst it has been in 20 years," said FPB.

"In the good old days tax inspectors actually tried to help the tax-paying public by providing advice. They used to be called the Civil Service. We now get no service at all - we are just battered by rising compliance costs."

As revealed last month, HMRC is trying to save £235m from changes to IT services in a bid to chop its budget by 25 per cent, so simplifying online systems is not a priority. ®

Combat fraud and increase customer satisfaction

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.