Feeds

Post Office banking collapses in computer fail

Only cardboard cards for now, thanks

Boost IT visibility and business value

Anyone hoping to access their Post Office bank accounts today is out of luck – a computer failure has blocked access at all 11,820 branches.

Pin devices on counters are out of action, along with any other transactions using card accounts.

A spokesman for the Post Office said:

The Post Office today apologised to its customers for a computer problem which affected some transactions in its branches. Martin Moran, Post Office commercial director said: " We are making every effort to restore these services as soon as possible."

The 11,820 branches remain open. However, transactions involving Post Office Card Accounts, and debit and credit cards using the pin pads at branch counters, are affected by the outage.

However, special arrangements were made to ensure that emergency cash payments were made to pensioners and benefit claimants using the Post Office Card Account.

Customers can continue to withdraw cash from any of the Post Office's 2,000 ATMs, which are unaffected by this problem.

The problem is most serious for pensioners and benefit claimants, who get money paid directly into PO accounts. ®

Best practices for enterprise data

More from The Register

next story
Amazon says Hachette should lower ebook prices, pay authors more
Oh yeah ... and a 30% cut for Amazon to seal the deal
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Nintend-OH NO! Sorry, Mario – your profits are in another castle
Red-hatted mascot, red-colored logo, red-stained finance books
Sonos AXES support for Apple's iOS4 and 5
Want to use your iThing? You can't - it's too old
Joe Average isn't worth $10 a year to Mark Zuckerberg
The Social Network deflates the PC resurgence with mobile-only usage prediction
Chips are down at Broadcom: Thousands of workers laid off
Cellphone baseband device biz shuttered
Feel free to BONK on the TUBE, says Transport for London
Plus: Almost NOBODY uses pay-by-bonk on buses - Visa
Twitch rich as Google flicks $1bn hitch switch, claims snitch
Gameplay streaming biz and search king refuse to deny fresh gobble rumors
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
prev story

Whitepapers

7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
A new approach to endpoint data protection
What is the best way to ensure comprehensive visibility, management, and control of information on both company-owned and employee-owned devices?