Feeds

Post Office banking collapses in computer fail

Only cardboard cards for now, thanks

Remote control for virtualized desktops

Anyone hoping to access their Post Office bank accounts today is out of luck – a computer failure has blocked access at all 11,820 branches.

Pin devices on counters are out of action, along with any other transactions using card accounts.

A spokesman for the Post Office said:

The Post Office today apologised to its customers for a computer problem which affected some transactions in its branches. Martin Moran, Post Office commercial director said: " We are making every effort to restore these services as soon as possible."

The 11,820 branches remain open. However, transactions involving Post Office Card Accounts, and debit and credit cards using the pin pads at branch counters, are affected by the outage.

However, special arrangements were made to ensure that emergency cash payments were made to pensioners and benefit claimants using the Post Office Card Account.

Customers can continue to withdraw cash from any of the Post Office's 2,000 ATMs, which are unaffected by this problem.

The problem is most serious for pensioners and benefit claimants, who get money paid directly into PO accounts. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Bladerunner sequel might actually be good. Harrison Ford is in it
Go ahead, you're all clear, kid... Sorry, wrong film
Euro Parliament VOTES to BREAK UP GOOGLE. Er, OK then
It CANNA do it, captain.They DON'T have the POWER!
Musicians sue UK.gov over 'zero pay' copyright fix
Everyone else in Europe compensates us - why can't you?
I'll be back (and forward): Hollywood's time travel tribulations
Quick, call the Time Cops to sort out this paradox!
Megaupload overlord Kim Dotcom: The US HAS RADICALISED ME!
Now my lawyers have bailed 'cos I'm 'OFFICIALLY' BROKE
Forget Hillary, HP's ex CARLY FIORINA 'wants to be next US Prez'
Former CEO has political ambitions again, according to Washington DC sources
prev story

Whitepapers

Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.