Feeds

Virgin Tweets a sorry for TiVo series link snafu

DVR = Don't Video Repeatedly?

Remote control for virtualized desktops

Virgin Media left serial linkers hanging this weekend after a glitch centred on its highly promoted TiVo-based DVR borked the box's ability to auto-record entire series of programmes.

The bug struck on Saturday, but by yesterday evening a workaround had been devised by users posting on Virgin's forum.

Not that forcing the box to perform a network update solves the problem for everyone. That said, some of the folk in this particular basket may not have left the box for the requisite hour while it processes all the EPG data.

Either way, punters seem more put out by what many of them perceive as a high-handed approach from Virgin than by the bug itself.

"Can I say that I to am disgusted by the attitude of Virgin Media. No apology, no status change, no message to my Tivo," said one, whose sentiments are typical.

"Absolute shambles!" said another.

Virgin has now apologised for the snafu, a minute or so ago, on Twitter: "Woohoo! Really sorry for the interruption." ®

Intelligent flash storage arrays

More from The Register

next story
Ford's B-Max: Fiesta-based runaround that goes THUNK
... when you close the slidey doors, that is ...
Official: European members prefer to fondle Apple iPads
Only 7 of 50 parliamentarians plump for Samsung Galaxy S
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Space Commanders rebel as Elite:Dangerous kills offline mode
Frontier cops an epic kicking in its own forums ahead of December revival
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Managing SSL certificates with ease
The lack of operational efficiencies and compliance pitfalls associated with poor SSL certificate management, and how the right SSL certificate management tool can help.