Feeds

Vodafone to correct billing error

Other ports? What other ports?

Beginner's guide to SSL certificates

Vodafone’s woes in Australia continue, with the mobile carrier notifying customers that it will be implementing a “correction” to its billing system.

While users won’t get stung with retrospective charges, the change will see more usage counted against customers’ data caps. The changes apply to P2P apps, VoIP traffic, and “services that require a personal login” like Hotmail and Internet banking.

As one wag put it on Twitter, Vodafone has apparently discovered that its mobile broadband customers sometimes use traffic that traverses ports other than Port 80.

The carrier has warned customers that they may find their bills going up. “Based on your recent data usage, we believe that you may be affected by a higher than usual bill once this correction takes place”.

The new billing system will come into force on July 8.

Vodafone Australia has been plagued by a series of publicity disasters, with users tagging the carrier “Vodafail” for poor network performance, partners allegedly exposing customers’ personal information on store-front computers, and a class action lawsuit resulting from unlimited plans that turned out to generate more traffic than its network could handle.

As a result, the carrier has had to commit investment into new and upgraded base stations, at a time when its share of the Australian market has remained flat – and while it has been dealing with the management and operational challenges arising out of its merger with Hutchison Australia. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.