Feeds

Vodafone to correct billing error

Other ports? What other ports?

Seven Steps to Software Security

Vodafone’s woes in Australia continue, with the mobile carrier notifying customers that it will be implementing a “correction” to its billing system.

While users won’t get stung with retrospective charges, the change will see more usage counted against customers’ data caps. The changes apply to P2P apps, VoIP traffic, and “services that require a personal login” like Hotmail and Internet banking.

As one wag put it on Twitter, Vodafone has apparently discovered that its mobile broadband customers sometimes use traffic that traverses ports other than Port 80.

The carrier has warned customers that they may find their bills going up. “Based on your recent data usage, we believe that you may be affected by a higher than usual bill once this correction takes place”.

The new billing system will come into force on July 8.

Vodafone Australia has been plagued by a series of publicity disasters, with users tagging the carrier “Vodafail” for poor network performance, partners allegedly exposing customers’ personal information on store-front computers, and a class action lawsuit resulting from unlimited plans that turned out to generate more traffic than its network could handle.

As a result, the carrier has had to commit investment into new and upgraded base stations, at a time when its share of the Australian market has remained flat – and while it has been dealing with the management and operational challenges arising out of its merger with Hutchison Australia. ®

The smart choice: opportunity from uncertainty

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.