Feeds

Carphone Warehouse makes Euro bill shock boob

'Experts' in error

  • alert
  • submit to reddit

Top three mobile application threats

You'd expect a major mobile phone seller to have a good understanding of the cost of using a smartphone when you travel abroad.

Carphone Warhouse doesn't, if a press mailing designed to persuade hacks to encourage their readers to have a word with CW before travelling is anything to go by.

Says the intro from CW's flacks: "Even though EU regulations have been put in place to curb call and text costs, no such measures have yet been put in place regarding data charges."

Sorry, CW, that's bollocks.

As of 1 July 2010, EU law prevented network operators from charging customers more than €50 for roaming data transfers made in any given month.

The rules were laid down by the European Union's Council of Ministers and the European Parliament in June 2009 - two years ago.

CW said it was setting up stands in major UK airports "to offer... expert advice on making the most of using a mobile abroad".

Based on today's mailing, 'expert' is not the word I'd use.

Now, it is fair to say that travel outside the EU can lead to 'bill shock' if you send and receive even small volumes of data. CW rightly suggests disabling data roaming to avoid apps - from email readers to social networking tools - accessing the net when there's no Wi-Fi network available.

Wi-Fi can be pricey, but it generally works out cheaper than roaming charges. Checking ahead and buying a local Sim card can be cheaper still, though you won't get calls made to your main number, unless you set up call forwarding first.

That said, when I'm on holiday, I don't want to be bothered by calls... ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T dangles gigabit broadband plans over 100 US cities
So soon after a mulled Google Fiber expansion, fancy that
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
Turnbull gave NBN Co NO RULES to plan blackspot upgrades
NBN Co faces huge future Telstra bills and reduces fibre footprint
NBN Co plans fibre-to-the-basement blitz to beat cherry-pickers
Heading off at the pass operation given same priority as blackspot fixing
NBN Co in 'broadband kit we tested worked' STUNNER
Announcement of VDSL trial is not proof of concept for fibre-to-the-node
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.