Feeds

Europe-wide ecommerce laws ahoy!

Better for business and consumers

Secure remote control for conventional and virtual desktops

Any European citizen buying from any website within Europe will be protected by the same consumer rights on prices, delivery and returns.

The EU-wide law was passed by the European Parliament this morning.

It means punters will have a two-week cooling off period after receiving goods and must be given precise information on prices and traders' contact details.

The Parliament's chief rapporteur Andreas Schwabb believes the law will cut red tape for small and medium businesses as well as improving protection for consumers engaging in cross-border trades.

Regulators believe that European consumers are put off buying across European borders because of questions over regulations. But some big brands oppose unified rules because they like to sell products at different prices in different countries and stop "grey imports' - good brought from one country to another in order to be re-sold.

A spokeswoman for the British Retail Consortium told The Reg: "By and large this is a good win for businesses. It makes cross-border selling easier and should help protect businesses against the small minority of customers who may seek to abuse return periods. And obviously we're happy to see consumers better protected too."

The law now needs approval from the Council of Ministers, expected in July. After that individual nations have two years to pass the rules into national law.

The European Parliament release is here. ®

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Kaspersky backpedals on 'done nothing wrong, nothing to fear' blather
Founder (and internet passport fan) now says privacy is precious
TROLL SLAYER Google grabs $1.3 MEEELLION in patent counter-suit
Chocolate Factory hits back at firm for suing customers
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Sit tight, fanbois. Apple's '$400' wearable release slips into early 2015
Sources: time to put in plenty of clock-watching for' iWatch
Facebook to let stalkers unearth buried posts with mobe search
Prepare to HAUNT your pal's back catalogue
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?