Wassup with systems and service management?
You tell us
Reader poll "Do more with less" springs to mind when describing the conflicting demands placed on IT: new devices, more services with better performance, not to mention making it all nice and secure too. And, oh, we want all that at a lower price please.
Trying to shoehorn this into existing ways of working is likely to end in tears. So what can we do to work smarter and not harder?
Whether it's automating management processes, consolidating servers or responding quickly to business requests for better performance or new services, the aim is getting things working slickly together so they perform more like an orchestra rather than a troupe of buskers. It sounds simple enough, yet this has remained a persistent challenge for IT operations over the years.
We are interested to see how things are changing, so take a look at our latest reader poll and tell it like it is.
Policy and practice
Saying we have "Strictly defined policies & processes" would be true.
But for accuracy the poll needs to add "that are not evaded more often than adhered to."
Spending wisely is one
I have worked in many places where they cheap out in the WRONG area's of IT.
network backbones.... ahh SOHO kit will be fine.
Executive PC's have to be top notch !
We can use $open_source_solution for this ! Oh it's free ! never mind the hundreds of man hours needed to tweak, and configure it, and keep it running.
Windows OEM licenses vs proper transferable ones.
Cheaping on the mission critical server, but insisting on a top notch box for the CEO to store his pics on.
They are just a few that spring to mind.