Feeds

Skype hangs up on users yet again

More problems, less chat

The Power of One eBook: Top reasons to choose HP BladeSystem

Updated Users around the world once again experienced problems using Skype on Tuesday morning.

As with seemingly identical problems last month, punters initially experienced frustration signing into the service before later reporting that the VoIP software had crashed on their machine.

Skype played down the scope of the problem, which it blamed on a ""configuration problem", in a update to its status page. It promised to resolve the snafu via an automatic update that will be in place within an hour or so.

The symptoms of the latest glitch, at least, are identical to problems experienced across the VoIP network less than a fortnight ago. Resolving the problem then involved the somewhat fiddly business of deleting a file called "shared.xml" on users' machines that had somehow been corrupted.

Skype later automated the process of resolving the glitch with a Windows and (later) Mac updates.

Affected users were left without the service for the best part of a day.

The VoIP firm, acquired by Microsoft for $8.5bn last month, is far from a stranger to outages - a shortcoming in the service Redmond must focus on improving in order to make good on its investment. ®

Maximizing your infrastructure through virtualization

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Bring back error correction, say Danish 'net boffins
We don't need no steenkin' TCP/IP retransmission and the congestion it causes
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.