Feeds

Play.com pummelled over purported piracy permissiveness

Etailer spanked for 'dodgy' software sales

Designing a Defense for Mobile Applications

UPDATED Play.com has come under fire for failing to quickly clamp down on an alleged seller of pirated Microsoft software.

An IT consultant advised SME clients to order copies of Office 2003 Professional but says that on arrival it was apparent they were not legit: there was no holographic strip on the COA sticker, it had a fake VBA script and the hologram on the disc was stuck on, not embedded in it.

Despite informing Play.com of the problem, it told the consultant - who asked to remain anonymous - to take up the issue with the vendor DirectSurplus. Six weeks later following a trail of emails, he lost the faint hope that the situation would be resolved.

"I had hoped for a refund but I'm not holding my breath, it seems that [DirectSurplus] knows how to play for time," he told the Reg. "Being a big trader I would have assumed that Play.com would have procedures in place to keep an eye on what is being sold."

"If I can stop the sale of this software than that is a good outcome."

playdotcomsmall

'Shifty' software indeed (click to enlarge)

This is exactly what has happened after the Reg contacted Play.com, a spokeswoman for the etailer confirmed.

"The seller's account has been closed while they [Play.com] investigate where the products came from," said the spokeswoman, but she refused to comment further.

In a statement Michala Wardell, head of anti-piracy for Microsoft UK, said it too would look into the matter.

"The damage software pirates inflict on the channel by selling illegal software is huge, whether they’re based in a physical shop or online via auction sites and community marketplaces," she said.

"We’re committed to stamping out software piracy and investigate every report we receive from the public. As the result of our activity, we take action against over 100 resellers each year and will always undergo legal proceedings where necessary."

DirectSurplus did not respond to emails. ®

Bootnote

The consultant has been in touch to confirm that all clients have now been given a refund from DirectSurplus.

Boost IT visibility and business value

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple ran off to IBM
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.