Feeds

Skype pushes out Windows update following massive login glitch

Trying to connect you...

Security for virtualized datacentres

Skype has published an update that provides an easy way for users to log back into the system following a software glitch that resulted in the VoIP service hanging up on users on Thursday.

The resulting flood of traffic from confused users also floored Skype's website. The VoIP firm, acquired by Microsoft for an eye-popping $8.5bn earlier this month, issued a detailed bulletin explaining how users could log back into the service soon after the outage.

This multi-step process involved deleting a file called "shared.xml" that had become corrupted as a result of the problem, a process even Skype admits is "fairly technical". Windows users can now avoid fiddling around with their system by applying an automated update, published late on Thursday. An update for Mac users is promised over forthcoming days. Linux users will have to tweak their systems for themselves.

Skype on mobiles, TVs or other device was immune from the glitch, the precise cause of which remains unclear. Previous outages involving Skype have also gone unexplained, a shortcoming that hardly builds confidence in the service.

The latest word from Skype on Thursday's outage can be found here. ®

Internet Security Threat Report 2014

More from The Register

next story
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Consumers agree to give up first-born child for free Wi-Fi – survey
This Herod network's ace – but crap reception in bullrushes
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
New EU digi-commish struggles with concepts of net neutrality
Oettinger all about the infrastructure – but not big on substance
PEAK IPV4? Global IPv6 traffic is growing, DDoS dying, says Akamai
First time the cache network has seen drop in use of 32-bit-wide IP addresses
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.