Feeds

Apple admits scareware problem, at last

Says up to 125,000 customers contacted it with 'malware-like' problems

High performance access to file storage

Apple has finally held its hands up and admitted that the MacDefender scareware package might be a problem, abandoning the line that support workers must on no account suggest to users that their machine might be infected with malware.

Contrary to this (unsustainable) line, Apple has now published an advisory explaining how to avoid or remove the threat. Apple is promising to remove the threat with a forthcoming update. In the meantime, the fruity one has supplied detailed removal instructions.

Fake anti-virus (scareware) packages falsely warn users that their machines are drilled with malicious software in a bid to con users into buying software of little or no utility. The approach relies on scaring people into buying useless products, not on underlying software vulnerabilities, and therefore works as easily on Mac fans as Windows users.

Apple's support centres sources told ZDnet that anywhere between 60,000 and 125,000 customers had contacted the facility with malware-like problems. That figure sounds high but, since staff were actively discouraged from helping customers to diagnose the problem, we'll never know how accurate the figure might be. If nothing else the incident illustrates that although the vast majority of malware strains affect Windows, other platforms are not immune to malicious software. ®

High performance access to file storage

More from The Register

next story
Android engineer: We DIDN'T copy Apple OR follow Samsung's orders
Veep testifies for Samsung during Apple patent trial
Microsoft: Windows version you probably haven't upgraded to yet is ALREADY OBSOLETE
Pre-Update versions of Windows 8.1 will no longer support patches
OpenSSL Heartbleed: Bloody nose for open-source bleeding hearts
Bloke behind the cockup says not enough people are helping crucial crypto project
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Windows XP still has 27 per cent market share on its deathbed
Windows 7 making some gains on XP Death Day
Internet-of-stuff startup dumps NoSQL for ... SQL?
NoSQL taste great at first but lacks proper nutrients, says startup cloud whiz
US taxman blows Win XP deadline, must now spend millions on custom support
Gov't IT likened to 'a Model T with a lot of things on top of it'
Microsoft TIER SMEAR changes app prices whether devs ask or not
Some go up, some go down, Redmond goes silent
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.