Feeds

PlayStation Network breach will cost Sony $171m

And counting

New hybrid storage solutions

The cost of a criminal intrusion that exposed sensitive data for more than 100 million Sony customers and resulted in a 23-day closure of the PlayStation Network will cost the company at least $171 million, executives said.

The estimated cost doesn't included expenses related to any lawsuits that may be filed in response to the security breach, which was discovered on April 19. The estimate includes expenses of an identity theft prevention program and promotional packages to win back customers, among other things.

"So far, we have not received any confirmed reports of customer identity theft issues, nor confirmed any misuse of credit cards from the cyber-attack," Sony told investors. "Those are key variables, and if that changes, the costs could change."

The figures supplied by Sony beats initial estimates of costs resulting from other large data breaches. In 2007, retailer TJX Companies set aside $118 million to cover a database hack that exposed data for at least 45.6 million payment card accounts. Heartland Payment Systems reserved about $105 million for lawsuits related to costs in an attack that allowed hacker and carder Albert Gonzalez to obtain records for as many as 100 million cards.

Some Sony PlayStation Network services still have not been brought back online. The PlayStation Store, for instance, remains down, closing a venue that allowed the company to sell downloadable games.

Sony said the effects of the March earthquake the struck Japan will be about $268.9 million. The company said its loss for the fiscal year that ended on March 31 will be about $3.18 billion. ®

New hybrid storage solutions

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.