Feeds

PS3s overheat after firmware update

Rockstar plays it cool

Providing a secure and efficient Helpdesk

Rockstar has turned the heat up on Sony's PlayStation 3 again last night, after a forum post by one of its reps claimed the latest PS3 firmware update, version 3.61, is to blame for reports of older PS3 models overheating and uncontrollably shutting down.

“We have received some reports of PS3s overheating while playing L.A. Noire or beeping three times before shutting down/turning themselves off, mostly on older 60GB and 80GB fat models,” said a customer service rep in a statement yesterday.

“Primary reports seem to be that updating to firmware 3.61 will cause PlayStations to overheat. There have been various reports of this on a few different games now, all reporting their PS3s turning off or 'Red Lighting' after having installed 3.61.

“This can range from games randomly freezing to PS3s turning off anywhere between 30 mins use to 2 hours. We have confirmed locally that multiple games (Rockstar and non-Rockstar) overheat or freeze only when 3.61 is installed.

“At this time we are recommending contacting Sony directly to report the overheating issue. However, this is not the end of our support; we are continuing to test L.A. Noire on all firmware versions and hardware models to isolate the issues and see what can be done. As always, we will update this article as soon as we have updates.”

The post was subsequently removed and Rockstar contacted MCV to stress it wasn't an official statement from the company. It claimed the customer support team had sourced its information from the European PlayStation boards.

With the dust barely settled on yesterday's fresh PSN fiasco, the last thing Sony needs today is further criticism. If firmware updates are to blame for hardware issues, will Sony take a leaf out of Microsoft's book and offer those customers with older machines a free replacement? Don't hold your breath. ®

New hybrid storage solutions

More from The Register

next story
Apple iPhone 6: Missing sapphire glass screen FAIL explained
They just cannae do it in time, says analyst
Quit drooling, fanbois - haven't you SEEN what the iPhone 6 costs?
How keen will buyers be when exposed to the real price?
Slap my Imp up: Bullfrog's Dungeon Keeper
Monsters need to earn a living too
Amazon axes hated Fire Phone price: 99 pennies but a niche? Ain't none
Forgive the double negative but seriously, no one wants this mobe
Apple's big bang: iPhone 6, ANOTHER iPhone 6 Plus and WATCH OUT
Let's >sigh< see what Cupertino has been up to for the past year
Apple's SNEAKY plan: COPY ANDROID. Hello iPhone 6, Watch
Sizes, prices and all – but not for the wrist-o-puter
The Apple Watch and CROTCH RUBBING. How are they related?
Plus: 'NostrilTime' wristjob vid action
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.