Interview An application like email has the ability to swallow most of your time, just so it works as badly as it ever did. Oil and gas recruitment company Swift Worldwide Resources can't function without email, but spent long hours just keeping its creaking POP3 servers online. It solved the problem by switching to hosted email instead.

In this case study Suba Balaskanthan, IT manager - and the person who used to get the call in the middle of the night when the server was down - explains how the company used Microsoft Business Productivity Online Suite to move its most critical app into the cloud.

You can listen to the interview below.