Microsoft coughs to wobbly Office Live problems
Week-long account access frustration for some small biz customers
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Microsoft has admitted that its soon-to-be retired Office Live product has been struggling to serve up accounts and websites for its small business customers for the best part of a week.
"The issue has been resolved and the service is now functioning normally. We sincerely apologise for any inconvenience," wrote product manager Steve Brown on the Office Live blog on Saturday.
The company didn't reveal what had gone wrong, nor how many people had been affected by the "intermittent" problems.
In October last year, Microsoft shoved its productivity suite of apps into a cloud-based service it dubbed "Office 365", which is aimed at business customers.
The vendor said at the time that Office 365 would replace its clunkily named Business Productivity Online Suite (BPOS). Office Live Small Business and Live@edu are also lined up to be ditched in a brand overhaul to simplify Microsoft's marketing of its latest cloudy package.
Office 365 finally hit public beta last month – but the party isn't, or at least shouldn't be, over yet for Office Live. ®
COMMENTS
A Rogue Redmond Feature
This isn't one of those 'Redmond Rogue Features' that always make 'Windows Users' so happy, is it?
Shameful ingrates using Windows complaining about those well Planned Redmond Rogue Features...
They are designed to add Excitement, Thrills, Chills and opportunities for hollow apologies.
Say it isn't so
Microsoft having trouble with an online offering... That just never happens.
"The company didn't reveal what had gone wrong, nor how many people had been affected"
Of course they didn't, they never do that unless there is such a public outcry that even the deaf realize that something has happened.
Anything less than that and everything is just peachy fine, no problems at all, really. Don't mind the skeleton in the corner, he's nobody you know.
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