Feeds

Sony’s sorry saga snowballs

PSN back This week Next week sometime

Build a business case: developing custom apps

A week after a humiliating public apology for the insecurity of its PlayStation Network and Qriocity service, Sony has been forced to delay the restart of its online games services.

Sony, whose officials had repeatedly bowed as part of their self-abasement for the service crisis, has taken low-key approach to extending the PSN return-to-service delay, making the announcement on a company blog.

“We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system,” the blog post says.

According to the Wall Street Journal, the cost of the The Great Sony Cock-Up of 2011™ could reach US$1 billion, taking into account both the cost of fixing and securing the PSN systems as well as the cost of lost business. This includes the million-dollar identity theft protection program Sony detailed on May 5th, so far outlined for US customers only, but to be extended to other countries.

Sony’s reputation suffered further last week when it emerged that the company had left customer details exposed on a ten-year-old server. That customer data related to a sweepstake competition in 2001, and the company said it did not include sensitive information like credit card data or social security numbers.

While not associated with the PSN attack, the latest incident adds to Sony's reputation for lax security. ®

The essential guide to IT transformation

More from The Register

next story
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
End of buttons? Apple looks to patent animating iPhone sidewalls
Filing suggests handset with display strips
Samsung Gear S: Quick, LAUNCH IT – before Apple straps on iWatch
Full specs for wrist-mounted device here ... but who'll buy it?
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Now that's FIRE WIRE: HP recalls 6 MILLION burn-risk laptop cables
Right in the middle of Burning Mains Man week
Apple's iWatch? They cannae do it ... they don't have the POWER
Analyst predicts fanbois will have to wait until next year
Reg man looks through a Glass, darkly: Google's toy ploy or killer tech specs?
Tip: Put the shades on and you'll look less of a spanner
HUGE iPAD? Maybe. HUGE ADVERTS? That's for SURE
Noo! Hand not big enough! Don't look at meee!
AMD unveils 'single purpose' graphics card for PC gamers and NO ONE else
Chip maker claims the Radeon R9 285 is 'best in its class'
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.