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TalkTalk goes silent

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Integrated services, integrated failure

By Bill Ray • Get more from this author

Posted in Broadband, 6th May 2011 10:31 GMT

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TalkTalk, the Lidl of telephony providers, has suffered a catastrophic network failure that has taken down its website and disrupted voice calls for customers.

The company's sites are currently displaying an apology, and stating that while voice services were disrupted they are now back up and running, so calls should be working fine.

We've had no reports of interrupted broadband internet access, but the online accounts and customer service sites aren't available and the press office is defaulting to answerphone.

TalkTalk used to be owned by Carphone Warehouse, but now stands alone following the binary fission of its parent. ®

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